Quote:
Originally Posted by AndyJudge
Something sounds decidedly strange here.
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Exactly, the warranty is the warranty.
If you buy the car in Inverness and it has a breakdown in Brighton, the Volvo approved workshop in Brighton is authorised to fix it, as is the Volvo approved workshop in Malmo if you happen to be on holiday. None of this is tampering, they've signed contracts with the manufacturer to maintain standards.
Santander cannot close an issue on their say so. Refer them to the financial ombudsman, the issue has not been resolved. They've closed the ticket because their own internal service/help desk deadline date is near.