I'm afraid you will have to get back to them and get it confirmed / sorted. Good luck!
As I wrote in another thread recently, I stopped using them last year having witnessed the quality of their work going tremendously downhill over the years - since 2014 to be exact.
The final straw in my case was incorrect (minor) service performed for the price of the major one (obviously) plus complete and utter inability to extend Volvo Assistance second year in a row - it's quite surprising that one can get this wrong as I have never experienced this problem anywhere else.
Add to this pushy attitude, rather rude customer representatives sitting at desks and complete lack of remorse - and I ultimately decided to take my custom elsewhere.
__________________
|