Volvo Owners Club Forum - View Single Post

pyaap · Mar 25th, 2004, 23:15

Why would you go to the SMMT with a complaint against a trader (in this case VCUK)? They're an association which is there to protect and defend motor traders. If you as a consumer feel cheated, you should either approach your local trading standards office or citizens advice bureau. I was given similar advice when I had been unfairly treated and when I went to the SMMT with my complaint, they simply turned around and said that the dealer had every right to what they had! I ended up having to go to trading standards and engaging a solicitor afterwhich the problem was swiftly rectified.

Mar 25th, 2004, 23:15	#2
pyaap Non-T4 T4s RULE!!!! Last Online: Mar 29th, 2017 11:24 Join Date: Nov 2002 Location: Bristol / Bath	RE: VOLVO WILL NOT HONER THERE THE WARRENTY Why would you go to the SMMT with a complaint against a trader (in this case VCUK)? They're an association which is there to protect and defend motor traders. If you as a consumer feel cheated, you should either approach your local trading standards office or citizens advice bureau. I was given similar advice when I had been unfairly treated and when I went to the SMMT with my complaint, they simply turned around and said that the dealer had every right to what they had! I ended up having to go to trading standards and engaging a solicitor afterwhich the problem was swiftly rectified.