That's a great shame because people like you provide a great service and earn a livliehood. The problem is a certain type who seem to want everything for free. Perhaps if the cheapscate who returned his own broken part for a refund reads this thread he might have a mea culpa if he realises that what he was attempting, is known as fraud. Of course in the old days he would probably have visited the local scrapyard and simply stolen what he wanted. Such is society nowadays it's quite depressing.
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If all else fails, read the instruction book.
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