[scotchglen]

Purchased 2014 xc60 roughly 4 weeks ago from a toyota dealer also purchased extended warranty from them for 12 months. 1 week after collecting the car noticed a fault with radio cd reversing sensors, turns out to be a software problem. Phoned toyota dealer got advised to take to main volvo dealer as came with 5 year selekt warranty, read owners handbook seems correct abit miffed off as also purchased extended warranty from them as well feel conned as didnt see all cars paperwork til collecting the car. Anyway took car to local volvo dealer turns out 5 year selekt warranty is invalid know reasons given to reasons why. Ok have toyota extended warranty no problem, volvo start work we are given a very nice 2017 v40 courtesy car, turns out the software unit has failed and needs replacing £1100 fix. What i can gather warranty company has agreed to pay but not til 19th december, volvo wont give us our car back til bill has been paid and want the courtesy car back, leaving us carless, toyota arent interested as had their money and its down to warranty company, volvo suggested we pay the £1100 bill to get our car back, i really dont what to and dont see why we should. Really think customer service with all parties corcerned volvo,toyota and warranty company is awful. ANY THOUGHTS??