When is your 30-day period up ?
https://www.which.co.uk/consumer-rig...mer-rights-act
If you are within the 30-day period, you need to speak to the Dealer Principal at Toyota, not any old sidekick. Tell him you WILL reject the car if he does not sort it within 24 hours. You may need to communicate by email and Recorded Delivery letter. In essence, he needs to know you are deadly serious about rejecting the car. You will suffer no loss on this, indeed, you have no car for four weeks as of today so have nothing to lose.
Kick them hard.
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2015: XC60 D4 FWD SE Lux Nav 190hp manual, Osmium Grey, 17" Segin, Tempa, Winter Illumination, Security, Family, DSP, 4C, HK Sound, Subwoofer, Front Parking, Rear Camera, Dark Tinted, Power Passenger Seat, Speed and Heated Steering.
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