Maybe I am a bit miffed , as you have noted. But if I could have shown the very nicely , polite worded email I sent to Volvo UK, you could have read how it nice I was. I suppose, if you write an email, you would at least expect the person you emailed to contact you back. Maybe I am wrong with manners these days ?. As for the windscreen being a noted defect and Volvo don't wish to accept its breakage, if it does, is just financial limitation for a flood of people asking for their cars to be repaired and righty so. Its a major flaw of the structure of the car. They have had the same issue in the past and never learnt to stop it happening again. ( 2005 V50's and V40's).
I guess its only a windscreen to some, but there are lots of people unaware of their cars being dangerous to have an accident in, which for a manufacturer who thrives on safety , doesn't want to know. We will get this resolved and judging by the 2 Volvos we have bought have all had dealer issues , we will not buy another when the time comes to replace it. We like the car a lot, but the solution for selling duff used cars by dealers and support from Volvo UK doesn't back up the product it sells.
|