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Old Aug 13th, 2019, 12:14   #2181
D4dilemma
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Last Online: Dec 11th, 2019 19:35
Join Date: Oct 2016
Location: Stalybridge
Default Volvo Updated Official Info on EGR and Fire Risk

As also posted on the Manifold Fire Risk Recall thread which is highly likely to simply be the latest symptom to the ongoing unresolved EGR issue.
Copied and pasted below are the 3 questions I asked the Honest John Motoring Website to put to Volvo and the answers they got on August 2nd.
Those like me with major problems IE valves, multiple blocked manifolds, emap pipes and EGR coolers etc will be cynical about their Corporate style denial. Most interesting is their confidence cars actually made in 2019 are not affected by the fire risk, conveniently new sales are alright then but they obviously knew the issue at least a year ago or more. What confidence can there be in their 3rd attempt at solving the EGR issue? What exactly is anyone buying a 2018 ex demo or whatever car from Volvo being told?


1. Do Volvo acknowledge or not the continuing EGR related problems on the VEA (typically D4) engine including blocked manifolds and loss of inlet valve seal necessitating expensive major engine repairs? We are aware an intended permanent fix was put in place but understand the above problems have still occurred.


We acknowledge that there has previously been an issue with particle build-up on the engines in question. The solution implemented was a rework of the EGR coolant system to resolve the issue of moisture build up in the EGR cooler. Further to this, there has been a software update released. While we can never guarantee that cars will not suffer isolated faults, we are confident that these combined actions have proved a robust solution.



2. Given well documented identical symptoms for BMW melting inlet manifolds, do Volvo acknowledge any cause related to any EGR issue under their recent recall, given it was the precise cause at BMW? It being the case that other than air, the only substances introduced into the engine via the manifold come through the EGR valve and associated system.


The corrective action is still under development, and we therefore cannot currently comment on which components will be affected by the corrective action – nor can we comment on other manufacturers.



3. Given the July 2019 Recall includes 2019 vehicles but states there is no current solution to the problem, what is the position and information being given to buyers of new, used or ex demo vehicles etc at dealerships? A crucial point if the solution to any continuing or acknowledged EGR issue is less than certain.


For clarity, the recently announced recall relates to model year 2014-19 cars, production of which ended last year. There are no potentially affected cars being sold as new.



It is safe for customers to drive these cars, as long as there is no error message relating to the engine and the car does not display any of the symptoms previously identified. When it comes to used cars, we have advised our UK retailer network that they must communicate with all customers purchasing one of the models in question to make them aware of the issue, potential symptoms to look out for, and the forthcoming recall.
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