Following NAD's statement
Quote:
I had the car serviced two weeks ago at a local Volvo specialist (First Choice, who I found from recommendations on here) and they went through everything, but made no mention of a failed boot.
The odds of it failing between then and the MOT are tiny, so I was sceptical about how it got 'damaged' in the first place. Doubly so when I got the bill.
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my impression is not that he was overcharged for the work but that no work was actually required and he paid for the needless replacement of an undamaged item. How you prove that after the event I couldn't say.