Jason,
Call the dealer and ask for the name and email address of the dealer principal.
Write an email to the dealer principal detailing the events that have occurred, including dates of conversations with the dealer and Volvo Assist. Stick to the facts and ask the dealer principal to honour the warranty given the circumstances. Bear in mind that technically the car is out of warranty and that neither the dealer or Volvo UK is obliged to provide any contribution to the cost of repair. However given that the symptoms were reported to the dealer and Volvo Assist prior to the warranty expiring IMHO you do have a case.
If this approach doesn't work then as you have identified you should use the small claims court.
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