Same problem a year or so ago. Volvo made a similar claim but relented and happily took my money and did the oil.....
Been 99% fine since! Does an occasional bonk into drive (only drive!) after going over a really nasty drain cover, so something moved/got stuck.
Some have tried without success so I guess it's a question of do it and hope, live with it as is (not nice) and how much you want to spend! (I have no garage or drive and am too old to diy it!)
Bottom line, if you can do it or have it done and you love the car enough, go for it, it can't hurt!
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