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Old Feb 11th, 2009, 12:40   #27
eddie.grice
New Member
 

Last Online: Jan 14th, 2010 16:40
Join Date: Feb 2009
Location: Tamworth
Default Watchdog and Bevel Gear failure

Yes, I too have registered with watchdog this failure. And no, Volvo refused to contribute. They stated and I quote:
"Due to a lack of loyalty not always using Volvo for Servicing"
I have asked for this in an email. Still waiting.
I mentioned to Volvo the fact that Asgard Burntwood and Speeds at Burton have both closed, so I use Squires Midlands Volvo Specialist who are run by the ex Asgard Volvo service team.

I also asked how many new Volvo's do you have to buy to be considered "Loyal". I've bought 3. May be Audi or Merc again next time.

Point of Fact:
It is now European law that a non-franchised dealer or service specialist can perform service work without effecting ANY manufacturers warranty.
As long as the services and repairs are carried out are in accordance with the manufacturers service practices and genuine manufacturer spare parts are used. The manufacturer can stipulate however that warranty work must be carried out by a franchised dealer.
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