Sounds like you have your “Profile” locked, so any changes you have made to the car’s settings are NOT saved when your lock the cr.
Suggest next time you have made any settings change that you then unlock your profile/save/relock - job done.....!
Took me a few times to realise the above & to find the right menu options to edit/change the profile attached to my key.
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XC60 T5 AWD Inscription Pro (MY19). Electric Silver. Xenium & Intellisafe Packs, HUD, HK Sound, Heated Rear Seats, 4 Zone Climate, Towbar, Exterior Styling Kit, Apple CarPlay, Polestar
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