I bought a 2020 S60 inscription ex demonstrator from my local dealer last year, it was a Selekt used that came from Sunderland, before they ordered it I said “it won’t have any marks will it?” they said because it is a Selekt used care any marks would be rectified, it had these marks on the trim, Volvo would not replace under warranty, dealer tried to clean them but just took the clear coat off the top. it was not a big deal, but because of the way the dealer dealt with it I will not set foot in my local dealer again after 34 years of loyalty, I must admit Volvo were not interested and very dismissive so my be my last Volvo as well.
I hope you have a better outcome.
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