Volvo Owners Club Forum - View Single Post - Beware 2010MY XC60 Owners Manual IMPORTANT Error

Dazzlev70r · Sep 23rd, 2009, 12:25

At this time Ken im unsure myself only time will tell

The letter i recieved from Volvo UK just stated anything on website and brochure etc is subject to change and the handbook is a misprint

Im told throughout the UK brochures on Volvos now have all been removed, if you want one they will post you one from head office

Could be nothing but its very cloak n daggery, no customer service, blatant reading of terms and conditions and blame pointed everywhere other than them is what I found.

In my case in writing they even blamed the finance company for not informing me the changes to the spec on my car!

Shame Volvo was a name you could realy trust i know of the problems with the V70 and shocked similar here in XC60
I know this is a Volvo website and we all love them or owners but lets face it these problems highlighted are significant
If the figures quoted in official documents are wrong then Volvo have a duty to inform anyone affected - notice they havent done this
Theres a big legal problem as well, if you bought the car to tow and gone by what is published where do you stand in event of an accident?
Stand up and tell the judge you might have a chance but Volvo should inform anyone who may be affected there are misprints etc (problem is most of the sales information even today brags the wrong information

Couldnt we as a respected forum be involved on behalf of members in getting to the bottom of these queries?
I noticed this is a sticky which is honourable but clearly something is wrong somewhere do we have to wait for sensationalist tv programes to bring it to light when here we see people having these problems)
Edited poor spelling Dv70

Sep 23rd, 2009, 12:25	#17
Dazzlev70r Member Last Online: Oct 10th, 2010 20:12 Join Date: Feb 2009 Location: sussex	At this time Ken im unsure myself only time will tell The letter i recieved from Volvo UK just stated anything on website and brochure etc is subject to change and the handbook is a misprint Im told throughout the UK brochures on Volvos now have all been removed, if you want one they will post you one from head office Could be nothing but its very cloak n daggery, no customer service, blatant reading of terms and conditions and blame pointed everywhere other than them is what I found. In my case in writing they even blamed the finance company for not informing me the changes to the spec on my car! Shame Volvo was a name you could realy trust i know of the problems with the V70 and shocked similar here in XC60 I know this is a Volvo website and we all love them or owners but lets face it these problems highlighted are significant If the figures quoted in official documents are wrong then Volvo have a duty to inform anyone affected - notice they havent done this Theres a big legal problem as well, if you bought the car to tow and gone by what is published where do you stand in event of an accident? Stand up and tell the judge you might have a chance but Volvo should inform anyone who may be affected there are misprints etc (problem is most of the sales information even today brags the wrong information Couldnt we as a respected forum be involved on behalf of members in getting to the bottom of these queries? I noticed this is a sticky which is honourable but clearly something is wrong somewhere do we have to wait for sensationalist tv programes to bring it to light when here we see people having these problems) Edited poor spelling Dv70 Last edited by Dazzlev70r; Sep 23rd, 2009 at 12:28.