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Old Sep 27th, 2020, 11:17   #93
JRL
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Last Online: Aug 25th, 2022 16:37
Join Date: Jul 2013
Location: Derry
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Quote:
Originally Posted by Lonsdale View Post
hodgie2019

From my experience it depends on the dealer, mine (since this issue I've changed to another one) didn't want to admit to this well documented fault and refused to contact Volvo UK without having the car in for testing for 2 days at a cost of £90.

I emailed VCUK after following advise from others on this forum, they agreed to pay the cost of removing the screen and re-bonding it (but not the cost of a new screen if it broke).

It seem best to ask VCUK politely for a "goodwill gesture" and point out that the structural integrity of the car may be compromised.

Ironically it was resealed at the the awkward dealer who on completion of the job said "we look forward to seeing you on you next service", I just smiled and walked away.

As others have pointed out, Volvo don't do the work themselves, the sub it out to a specialist windscreen firm.


HTH

Lonsdale
Would you post the email address you used please? I have the same problem now, not serious as yet but there is definitely water coming in and dripping down onto the passenger footwell. No sunroof either so it has to be the windscreen.
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