Volvo Owners Club Forum - View Single Post

Spike56 · Jul 21st, 2019, 13:11

Business model.

Identify a known issue, do not rectify, do not offer to repair, suggest replacing the whole unit or to take the problem elsewhere at owners expense.

And they wonder why customers become disillusioned?

Jul 21st, 2019, 13:11	#18
Spike56 Master Member Last Online: Yesterday 15:43 Join Date: Feb 2013 Location: Orpington	Business model. Identify a known issue, do not rectify, do not offer to repair, suggest replacing the whole unit or to take the problem elsewhere at owners expense. And they wonder why customers become disillusioned?