Thanks Sphinx2000. I am going down that route. Just a bit peed off with the attitude at the Bury dealer. As far as I'm concerned I bought from Volvo so Volvo should sort it regardless of where the dealer is. For example if I lived in London and a couple of weeks after buying the car I relocated to the North of England, would I be still expected to trot of back down to London to sort the problem out. The car in question is a V90 R Design D5 AWD. Last previous owner, Volvo UK. Last service/check at 6895 miles 29/3/19 by Clive Brooks, Huddersfield. next service due at 18.000miles. Fed up with messing about. Just peed off with the Bury dealer, having spent some decent money with them. XC90 R Design 14 plate £26.000. and also the servicing on my XC70 16 plate. **** up with the Tech at Clive Brooks, I'll buy that , but to be farted about by another dealer really gets my goat. Thanks anyway, Rant over.. Should have saved me some coin and bought a KIA....