Quote:
Originally Posted by skippyfox
... As far as I'm concerned I bought from Volvo so Volvo should sort it regardless of where the dealer is. ...
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Or looked at from another perspective, you bought from Clive Brooks and you wonder why Hatfields are not jumping at the chance to sort it out, a bit like buying Heinz Ketchup from Sainsbury's and wondering why Tesco's don't want to deal with your complaint.