Volvo On Call App - only 1 user?

NSBlake · Mar 10th, 2020, 01:37

Hi, can you have more than one iPhone “connected” using the Volvo On Call app to a MY20 XC90? We’ve been told you can only have one user signed up - that seems nuts if that’s the case.

Chief inspector · Mar 10th, 2020, 05:57

I have the app working on my iPhone and my ipad, there is only one user identity as I understand it, but it can be used to log on from multiple devices.

No need to sign in either, or log off the other device, albeit I dont use two at once.

Tresco85 · Mar 10th, 2020, 07:30

We have it on 2 iPhones and 1 iPad with no problems.

NSBlake · Mar 10th, 2020, 08:22

Quote:

Originally Posted by Tresco85

We have it on 2 iPhones and 1 iPad with no problems.

Thank you - using different ID’s?

nu11eaf · Mar 10th, 2020, 09:14

You can put voc on your wifes phone with your i.d and leave it signed in so she can use it when she has the car, but she will be able to see where your are at any time when you use the car so be careful what you get up to 😈
You can leave it signed in on all devices at the same time.

NSBlake · Mar 10th, 2020, 09:54

Quote:

Originally Posted by nu11eaf

You can put voc on your wifes phone with your i.d and leave it signed in so she can use it when she has the car, but she will be able to see where your are at any time when you use the car so be careful what you get up to 😈
You can leave it signed in on all devices at the same time.

Thank you for the info 😉

sk546 · Mar 10th, 2020, 11:58

Like the others say, I have both my wife's phone and mine connected using the same I.D with no issues. we can both be on the app at the same time too which is good.

Scotia64 · Mar 10th, 2020, 16:59

After the resent update my wife can’t sign into my account on her phone. I can sign in on my iPad & iPhone but not hers.

sk546 · Mar 10th, 2020, 17:09

Quote:

Originally Posted by Scotia64

After the resent update my wife can’t sign into my account on her phone. I can sign in on my iPad & iPhone but not hers.

I've just had to do a full reset and change of password on VOC as my wife had the same issue. Once I reset my password again, we both successfully logged on without issue.

Scotia64 · Mar 10th, 2020, 17:26

Quote:

Originally Posted by sk546

I've just had to do a full reset and change of password on VOC as my wife had the same issue. Once I reset my password again, we both successfully logged on without issue.

I’ve changed my password but still can’t sign in on my wife’s phone

Mar 10th, 2020, 01:37	#1
NSBlake New Member Last Online: Sep 18th, 2021 08:39 Join Date: Feb 2020 Location: Tunbridge Wells	Volvo On Call App - only 1 user? Hi, can you have more than one iPhone “connected” using the Volvo On Call app to a MY20 XC90? We’ve been told you can only have one user signed up - that seems nuts if that’s the case.

Mar 10th, 2020, 05:57	#2
Chief inspector Master Member Last Online: Mar 11th, 2022 08:02 Join Date: Feb 2015 Location: Global Village	I have the app working on my iPhone and my ipad, there is only one user identity as I understand it, but it can be used to log on from multiple devices. No need to sign in either, or log off the other device, albeit I dont use two at once. __________________ 2018 V90 Momentum Pro

Mar 10th, 2020, 07:30	#3
Tresco85 Member Last Online: Yesterday 17:33 Join Date: Mar 2011 Location: Thatcham	We have it on 2 iPhones and 1 iPad with no problems. __________________ XC60 Inscription Pro, MY18 Electric Silver.

Mar 10th, 2020, 09:14	#5
nu11eaf Premier Member Last Online: Today 12:06 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	You can put voc on your wifes phone with your i.d and leave it signed in so she can use it when she has the car, but she will be able to see where your are at any time when you use the car so be careful what you get up to 😈 You can leave it signed in on all devices at the same time. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Mar 10th, 2020, 11:58	#7
sk546 Master Member Last Online: Today 17:14 Join Date: Feb 2019 Location: Norwich	Like the others say, I have both my wife's phone and mine connected using the same I.D with no issues. we can both be on the app at the same time too which is good. __________________ MY22.5 XC60 Polestar Engineered (455) - Thunder Grey - AAOS [360 Camera\|Tow Bar\|Ohlins\|Akebono] Previous - MY20 XC60 T8 Polestar Engineered - Onyx Black - Sensus

Mar 10th, 2020, 16:59	#8
Scotia64 Member Last Online: May 18th, 2024 20:25 Join Date: Jul 2019 Location: Hamilton	After the resent update my wife can’t sign into my account on her phone. I can sign in on my iPad & iPhone but not hers. __________________ Winter pack ,xenium pack, bliss, tinted rear windows , retractable towbar, mud flaps , Apple car play all wrapped up in Pebble Grey XC90 B5

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