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Question regarding new XC90 purchaseViews : 1067 Replies : 9Users Viewing This Thread : |
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May 5th, 2023, 14:03 | #1 |
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Question regarding new XC90 purchase
Hello guys
Just wanted an opinion or two. Bought a 2017 XC90 from a garage and had an AA inspection completed, nothing major to stop me buying the car. I took it to my local Volvo dealer for a major service just to make sure all is good and that any issues are highlighted before my 30 days consumer rights expires. It has come back with cam belt replacement, I knew about that so happy to cover that cost. It had an advisory on the MOT about track tie rod that again i would sort out at the next service/MOT. But it also has a leak from the EGR pipe that you can smell in the car on start up. The dealer has basically said, because the AA inspection didn't spot it, I should look to claim from them. I have replied its immaterial as the issue was there even if not spotted and if they had flagged it, he probably would have repaired it prior to selling the car to me. Basically he is playing hard ball, which is no real surprise post sale. Any thoughts or suggestions? James |
May 5th, 2023, 14:33 | #2 |
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What's the price of an EGR pipe? Can it be DIY fitted?
Then weigh up cost of getting it sorted vs the hassle of chasing selling dealer. |
May 5th, 2023, 14:54 | #3 |
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Volvo quoted £384 but obviously a large chunk of this will be labour.
Just not happy with the garages attitude as we are not talking about a massive bill and its just about doing the right thing. Blaming the AA is just bizarre and he is trying to bully me away IMO. |
May 5th, 2023, 17:55 | #4 |
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I think you might find that the "AA inspection" is not done by AA staff but by the garage following, in theory, an AA checklist, no more and no less. Certainly this is how RAC "inspections" work.
Chase the garage. Suspect they are "at it".
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May 5th, 2023, 18:19 | #5 |
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There was a recall on the D5 to fit a modified EGR bracket, check your car has had the work carried out.
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May 6th, 2023, 19:11 | #6 | |
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Quote:
But I certainly feel they are unreasonable and playing hard ball. |
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May 7th, 2023, 09:34 | #7 | |
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Quote:
You engaged the AA for your own peace of mind. Doing so does not remove or reduce your legal rights. As such the garage remains liable. They are therefore trying it on and trying to push back on the AA is just a tactic to try and cloud what actually seems to be pretty clear cut.
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May 9th, 2023, 10:23 | #8 |
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Thanks Philip
You have hit the nail on the head. Time to paste some legal rights into my next email and see what they say. Its not worth rejecting the car at this stage, its more on point of principle. Thanks again James |
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May 15th, 2023, 19:12 | #9 |
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Thanks all, especially Philip as a strong email, reminding the dealer of my rights as a consumer seems to have him come around as nice a pie in terms of fixing the issues.
I wonder how many other buyers he tries to pull the wool over there eyes and fob off. |
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May 16th, 2023, 19:18 | #10 |
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Happy to help. Glad it is sorted.
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Currently:- - MY24 EX30 Ultra, Long Range, Single Motor, Black, Mist - MY16 XC90 T8 Momentum, Magic Blue 176k FOR SALE - MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5 |
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