Body work repair - should I send it back?

XC60Owner · Jun 21st, 2009, 10:18

I had some bodywork done which seems quite well done but I have just noticed something not quite right with it. Is this something I should expect with a respray or is it just a poor job? Advice appreciated. The issue I have is with some white marks down the side of the door where the edge has not been sprayed. Picture attached ... I assume this is because it was sprayed with the door shut which means getting into the gap is difficult, or it was taped off maybe. The question is, should I send it back to be resprayed again? The marks can just be seen when the door is closed.

NI_Volvo_Nut · Jun 21st, 2009, 10:51

Its very hard to see in the pictures, but are you sure its not polish or something, if its not polish I'd certainly be going back to get it doen right, only problem I could see is, you'll have signed the agreement to say you are satisified with the repair...

stevo48 · Jun 21st, 2009, 10:55

If you do take it back chances are all they are going to do is touch in the edges with a brush, it would be nearly impossible to spray the edges with a spray gun without getting overspray on your door panels, as above have you tried buffing the edges to see if it is polish?

GSMGuy · Jun 21st, 2009, 11:52

In the 2nd pic, is it the left panel that has been painted???

What happened btw??

Mike

XC60Owner · Jun 21st, 2009, 12:26

Yes it is definitely not polish. It has a hard rough edge. The wife dented it in a car park. It got a new rear wing and resprayed rear door. I have signed the form but I was only given a few brief moments to inspect the car and there was a lot to take in - I might contact the insurance company though all the same and explain. The garage seem pretty decent, I don't think they would hide behind the form. I agree they would just touch up side, I could do myself but I assume they would do a better job.

XC60Owner · Jun 21st, 2009, 12:57

Here is a before picture ...

BTW have had another look and am wondering if maybe I should do it myself. It is a very fine line and if someone isn't very accurate they could just make things worse. I guess it all depends on what can be done on the edge of a door, if spraying is not possible then as I already have some touch-up maybe I should go at it with a tooth-pick and paint.

Miti · Jun 21st, 2009, 16:02

That the white marks are actually paint..?? If it's got a hard feel and a raised edge, I'd suspect that it's "cutting" compound" used to polish the paint prior to waxing and finishing the job...

Try rubbing the marks with a cloth with some warm, soapy water... If it's compound, It'll dissolve and come away... It seems VERY unlikely that it'd be paint overspray because I don't think they'd have used white primer on such a dark paint finish...

Just my 2p worth...

Miti

Clan · Jun 21st, 2009, 17:06

I would buy an aerosol of the correct colour from the volvo dealer , it comes with a can of clear laquer , and do it myself ...

NCS XC90 · Jun 21st, 2009, 17:31

Having done a but of spraying I think the advise above about this being either dried polish or rubbing compound is most likely. Its very unlikley to be paint but I guess not impossible. It may sound daft but using a light amount of rubbing compound shoudl remove it but if I found myself in this position I woudl contact the garage and ask for their advise. After all if you do something yourself and make it worse they are unlikely to sort out yoru mistake. Most garages woudl just take it back and sort it whilst you wait.

XC60Owner · Jun 21st, 2009, 18:41

Thanks for all the replies. It is white and raised on the surface so will try some soapy water now. Will speak to garage tomorrow for sure.

Jun 21st, 2009, 10:51	#2
NI_Volvo_Nut Volvologist Last Online: Dec 6th, 2023 11:13 Join Date: Aug 2008 Location: Bangor - Norn Iron View Photos By: NI_Volvo_Nut	Its very hard to see in the pictures, but are you sure its not polish or something, if its not polish I'd certainly be going back to get it doen right, only problem I could see is, you'll have signed the agreement to say you are satisified with the repair... __________________ What's the matter with the car I'm driving? Can't you tell that it's out of style? Should I get a set of white wall tires? Are you gonna cruise the miracle mile?

Jun 21st, 2009, 16:02	#7
Miti Member Last Online: Aug 8th, 2019 23:04 Join Date: May 2009 Location: Glasgow (ish)	Are you sure... That the white marks are actually paint..?? If it's got a hard feel and a raised edge, I'd suspect that it's "cutting" compound" used to polish the paint prior to waxing and finishing the job... Try rubbing the marks with a cloth with some warm, soapy water... If it's compound, It'll dissolve and come away... It seems VERY unlikely that it'd be paint overspray because I don't think they'd have used white primer on such a dark paint finish... Just my 2p worth... Miti

Jun 21st, 2009, 17:06	#8
Clan Experienced Member Last Online: Today 15:07 Join Date: Jun 2007 Location: L/H side	I would buy an aerosol of the correct colour from the volvo dealer , it comes with a can of clear laquer , and do it myself ... __________________ My comments are only based on my opinions and vast experience .

Jun 21st, 2009, 10:55	#3
stevo48 Premier Member Last Online: Jul 9th, 2020 20:08 Join Date: Dec 2007 Location: Halifax West yorkshire	If you do take it back chances are all they are going to do is touch in the edges with a brush, it would be nearly impossible to spray the edges with a spray gun without getting overspray on your door panels, as above have you tried buffing the edges to see if it is polish?

Jun 21st, 2009, 11:52	#4
GSMGuy Master Member Last Online: Apr 23rd, 2024 17:43 Join Date: Apr 2007 Location: St Helens Merseyside View Photos By: GSMGuy	In the 2nd pic, is it the left panel that has been painted??? What happened btw?? Mike

Jun 21st, 2009, 12:26	#5
XC60Owner Senior Member Last Online: Apr 4th, 2023 15:30 Join Date: Dec 2008 Location: london	Yes it is definitely not polish. It has a hard rough edge. The wife dented it in a car park. It got a new rear wing and resprayed rear door. I have signed the form but I was only given a few brief moments to inspect the car and there was a lot to take in - I might contact the insurance company though all the same and explain. The garage seem pretty decent, I don't think they would hide behind the form. I agree they would just touch up side, I could do myself but I assume they would do a better job.

Jun 21st, 2009, 17:31	#9
NCS XC90 Member Last Online: Oct 15th, 2018 21:19 Join Date: Nov 2008 Location: Warrington	Having done a but of spraying I think the advise above about this being either dried polish or rubbing compound is most likely. Its very unlikley to be paint but I guess not impossible. It may sound daft but using a light amount of rubbing compound shoudl remove it but if I found myself in this position I woudl contact the garage and ask for their advise. After all if you do something yourself and make it worse they are unlikely to sort out yoru mistake. Most garages woudl just take it back and sort it whilst you wait.

Jun 21st, 2009, 18:41	#10
XC60Owner Senior Member Last Online: Apr 4th, 2023 15:30 Join Date: Dec 2008 Location: london	Thanks for all the replies. It is white and raised on the surface so will try some soapy water now. Will speak to garage tomorrow for sure.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)