Can anyone help as I am lost with my climate control module

simonsen · Oct 25th, 2020, 20:02

So I bought my xc60 ( 2010) around 5 months ago and we love it. Unfortunately we just realised that defroster / and driver side temperature damper are not working. Obviously I thought that motors are buggered so I ordered two online gutted dash board changed them and still nothing. I am getting some code stating that system has internal fault and incorrect components are installed. CCM-10874A. I tried dampers calibration - nothing, ccm calibration - no luck. I should mention that my driver heating seat is not working and on one forum someone mentioned that changing heating element cured the problem.
Help me please am I missing something?

JeffCooper63 · Oct 26th, 2020, 09:40

I haven't checked any diagrams, but are you sure it's not just a fuse ?

simonsen · Oct 26th, 2020, 13:34

That was first thing I checked

JeffCooper63 · Oct 26th, 2020, 22:06

Sorry - some folks aren't that technical !!

Since you've only had it 5 months, and if you can say that they probably never worked, you'd be within your rights to go back to the garage you bought it from (hopefully?) and ask them to repair it I believe, but you'd have to move quick, and in a covid secure manner.

simonsen · Oct 27th, 2020, 18:11

Unfortunately car was purchased privately, it looks like someone was trying to sort it out before me as few plastic bits were broken.
I think it will be a matter of coding programming new/ used motors in vida but that's just my assumption.

JeffCooper63 · Oct 27th, 2020, 22:12

As a final idea then, check out the vdash program - you have to buy a dice unit, but the chinese versions seem to work ok, and you pay for software configuration modifications - but it can work out a lot cheaper than going to a dealer, and once you're up and running with it, you can do quite a lot more. If you have a dice unit already, you could use it for diagnostics to some extent - although a downloaded copy of vida would also allow you to see button presses and the like. Good luck !!

Oct 25th, 2020, 20:02	#1
simonsen Member Last Online: Jan 27th, 2021 19:02 Join Date: Oct 2012 Location: redditch	Can anyone help as I am lost with my climate control module So I bought my xc60 ( 2010) around 5 months ago and we love it. Unfortunately we just realised that defroster / and driver side temperature damper are not working. Obviously I thought that motors are buggered so I ordered two online gutted dash board changed them and still nothing. I am getting some code stating that system has internal fault and incorrect components are installed. CCM-10874A. I tried dampers calibration - nothing, ccm calibration - no luck. I should mention that my driver heating seat is not working and on one forum someone mentioned that changing heating element cured the problem. Help me please am I missing something?

Oct 26th, 2020, 09:40	#2
JeffCooper63 Junior Member Last Online: Dec 21st, 2023 17:33 Join Date: Jan 2017 Location: Alford	I haven't checked any diagrams, but are you sure it's not just a fuse ?

Oct 26th, 2020, 13:34	#3
simonsen Member Last Online: Jan 27th, 2021 19:02 Join Date: Oct 2012 Location: redditch	That was first thing I checked

Oct 26th, 2020, 22:06	#4
JeffCooper63 Junior Member Last Online: Dec 21st, 2023 17:33 Join Date: Jan 2017 Location: Alford	Sorry - some folks aren't that technical !! Since you've only had it 5 months, and if you can say that they probably never worked, you'd be within your rights to go back to the garage you bought it from (hopefully?) and ask them to repair it I believe, but you'd have to move quick, and in a covid secure manner.

Oct 27th, 2020, 18:11	#5
simonsen Member Last Online: Jan 27th, 2021 19:02 Join Date: Oct 2012 Location: redditch	Unfortunately car was purchased privately, it looks like someone was trying to sort it out before me as few plastic bits were broken. I think it will be a matter of coding programming new/ used motors in vida but that's just my assumption.

Oct 27th, 2020, 22:12	#6
JeffCooper63 Junior Member Last Online: Dec 21st, 2023 17:33 Join Date: Jan 2017 Location: Alford	As a final idea then, check out the vdash program - you have to buy a dice unit, but the chinese versions seem to work ok, and you pay for software configuration modifications - but it can work out a lot cheaper than going to a dealer, and once you're up and running with it, you can do quite a lot more. If you have a dice unit already, you could use it for diagnostics to some extent - although a downloaded copy of vida would also allow you to see button presses and the like. Good luck !!

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