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XC60 brake pads from ECP open and dirty

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Old Jul 7th, 2020, 16:01   #1
TeamG
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Default XC60 brake pads from ECP open and dirty

I ordered rear brake pads for my XC-60 today from Eurocarparts. They were delivered within 2 hours, which was great, but I then noticed the security seal was cut open, the contents clearly having been previously handled with very dirty hands. This included dirty fingerprints on the friction surfaces.

I called ECP to ask for a replacement (otherwise what is the point of ordering new, sealed parts). Fair enough to them, they will send new out without quibble, but surely this should have been checked when they were previously returned and put back on a shelf?
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