Firmware upgrade broke my Volvo?

Rentagas · Dec 31st, 2011, 21:51

In essence:

Had my first service at Sturgess of Leicester on thurs
My entirely superfluous massage function on the drivers seat hadn't worked for 6 months so I asked them to fix it
They spent some time swapping leads round in the seats and realised they couldn't fix it easily
On the way home realised that the heated seats were not working
The next day the car was as dead as the proverbial dodo.
Tried to charge battery still dead
Called Volvo assist who said the firmware upgrade had stopped the car powering down
Not sure what the truth is......

t5_monkey · Jan 1st, 2012, 00:40

Sounds like a faulty repair to me.

Say it was wrong from the moment you picked it up - and insist they sort it!

262coupe · Jan 1st, 2012, 09:22

Interesting..... I didnt have the series of problems you had but when I went to collect mine two weeks ago following it's first service the battery was absolutely flat as a pancake!

volvocamper · Jan 1st, 2012, 20:53

May just be a coincidence but had 2nd service on my MY10 3 weeks ago with software upgrade and today the 'Engine System Service Urgent' warning + triangle came on and car went into limp mode.

Rentagas · Jan 2nd, 2012, 11:07

Quote:

Originally Posted by 262coupe

Interesting..... I didnt have the series of problems you had but when I went to collect mine two weeks ago following it's first service the battery was absolutely flat as a pancake!

Volvo assist say they have had lots of calls re flat batteries in c70 and xc90's after the "upgrade". Once the battery is charged and the car reset it goes away

MrLiveSounds · Jan 13th, 2012, 14:11

Had the first service, including software updates, on our 2011 XC90 yesterday. Came to start it this morning... flat battery!

Nippy Knot · Mar 31st, 2012, 12:07

Looks like this problem may be back, had my first service on Thursday, went to start my car this morning and the dash was flashing like a Christmas Tree, On-call service message, then Brake failure message and wouldn't start. Volvo Assist are charging the car up at the minute so I await the final diagnosis.

Nippy Knot · Mar 31st, 2012, 12:43

Battery charged and battery reset performed, whilst he couldn't be 100% certain it is very likely that the software update caused the problem.

Dec 31st, 2011, 21:51	#1
Rentagas Swedish Chef Last Online: Jan 29th, 2024 18:09 Join Date: Aug 2010 Location: Tiger Country	Firmware upgrade broke my Volvo? In essence: Had my first service at Sturgess of Leicester on thurs My entirely superfluous massage function on the drivers seat hadn't worked for 6 months so I asked them to fix it They spent some time swapping leads round in the seats and realised they couldn't fix it easily On the way home realised that the heated seats were not working The next day the car was as dead as the proverbial dodo. Tried to charge battery still dead Called Volvo assist who said the firmware upgrade had stopped the car powering down Not sure what the truth is......

Jan 1st, 2012, 00:40	#2
t5_monkey Monkeying Around Last Online: Mar 13th, 2016 20:05 Join Date: Mar 2010 Location: York	Sounds like a faulty repair to me. Say it was wrong from the moment you picked it up - and insist they sort it! __________________ Release the Monkey inside of you >>> Trunk Monkey

Jan 1st, 2012, 09:22	#3
262coupe Member Last Online: Dec 30th, 2022 07:40 Join Date: Sep 2007 Location: winchester View Photos By: 262coupe	Interesting..... I didnt have the series of problems you had but when I went to collect mine two weeks ago following it's first service the battery was absolutely flat as a pancake!

Jan 1st, 2012, 20:53	#4
volvocamper Master Member Last Online: Yesterday 08:22 Join Date: May 2010 Location: Norwich	May just be a coincidence but had 2nd service on my MY10 3 weeks ago with software upgrade and today the 'Engine System Service Urgent' warning + triangle came on and car went into limp mode.

Jan 13th, 2012, 14:11	#6
MrLiveSounds Junior Member Last Online: Jul 25th, 2021 20:16 Join Date: Nov 2010 Location: Southport, Merseyside	Had the first service, including software updates, on our 2011 XC90 yesterday. Came to start it this morning... flat battery!

Mar 31st, 2012, 12:07	#7
Nippy Knot New Member Last Online: Nov 8th, 2019 23:13 Join Date: Feb 2011 Location: Herts	Looks like this problem may be back, had my first service on Thursday, went to start my car this morning and the dash was flashing like a Christmas Tree, On-call service message, then Brake failure message and wouldn't start. Volvo Assist are charging the car up at the minute so I await the final diagnosis.

Mar 31st, 2012, 12:43	#8
Nippy Knot New Member Last Online: Nov 8th, 2019 23:13 Join Date: Feb 2011 Location: Herts	Battery charged and battery reset performed, whilst he couldn't be 100% certain it is very likely that the software update caused the problem.

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