Failed condenser replaced for free by Volvo - Page 7

Rodnoid · Aug 21st, 2013, 11:46

C30 D5 21k 2009. Booked in at dealer who found only slight corrosion no damage except for £650 bill as dealer and Volvo quote out of warranty not their problem. Not dealer serviced and Volvo customer services even admitted it is a loyalty issue. Dealer even stated that they hadn't come across the problem before. They have confirmed the unit is faulty and not accident damage etc so that should help.....

avfcS40 · Aug 31st, 2013, 19:23

56plate V50 D5 se sports

Owned the car 2 weeks so thought I'd book it in for a health check.
Was advised that i need my front/rear disc & pads and the a.c. not working due to the condenser.
Should i try to get it replaced by the dealer or speak to volvo UK first?

Clan · Aug 31st, 2013, 19:52

Quote:

Originally Posted by avfcS40

56plate V50 D5 se sports

Owned the car 2 weeks so thought I'd book it in for a health check.
Was advised that i need my front/rear disc & pads and the a.c. not working due to the condenser.
Should i try to get it replaced by the dealer or speak to volvo UK first?

The dealer is always first port of call , but your car is probably too old for any good will etc .. especialy if you bought it from a private source , i would chase up them ..

iadom · Sep 7th, 2013, 16:27

Wish I had seen this thread earlier .

2009/59 V50 auto, dealer serviced up to three years, last service done by local indy owned and staffed by ex Volvo techs.

Paid £90 for a regass 2 months ago, was OK for a few weeks but has gone back to blowing warm air.

Back to garage who deduced the condensor was corroded. No sign of any leaks on the UV test.

As I am covered by Warranty Direct and they have authorised the repair I don't have to pay.

Is the new condensor fitted by Volvo of better quality than the original, or is regular cleaning/clearing of the condensor advisable?

SonyVaio · Sep 7th, 2013, 18:09

Newer ones are better made with the QC increased. Still wouldn't say they are the best condensers in the world but not as bad as they were certainly.

asifgov · Jun 22nd, 2014, 15:18

Quote:

Originally Posted by Gucci

The part in question has been increased from 3 year warranty to 5 years because they know it's an issue. If yours is corroded, it's covered. My £44 wasn't charged either.

Got my volvo serviced 3 days over the 5 years and the condenser has corroded, spoke to volvo and they said they can give me 50% off as good will, serviced only at volvo.

Do you think i should continue to argue as they are not budging.

Mr Jolly · Jun 23rd, 2014, 10:00

I would certainly continue arguing. At worst you'll still have to cough 50%, at best they will cover more.

Aug 21st, 2013, 11:46	#61
Rodnoid New Member Last Online: Aug 21st, 2013 11:58 Join Date: Aug 2013 Location: Sheffield	C30 D5 21k 2009. Booked in at dealer who found only slight corrosion no damage except for £650 bill as dealer and Volvo quote out of warranty not their problem. Not dealer serviced and Volvo customer services even admitted it is a loyalty issue. Dealer even stated that they hadn't come across the problem before. They have confirmed the unit is faulty and not accident damage etc so that should help.....

Aug 31st, 2013, 19:23	#62
avfcS40 Senior Member Last Online: Mar 26th, 2015 12:59 Join Date: Apr 2012 Location: essex	56plate V50 D5 se sports Owned the car 2 weeks so thought I'd book it in for a health check. Was advised that i need my front/rear disc & pads and the a.c. not working due to the condenser. Should i try to get it replaced by the dealer or speak to volvo UK first?

Sep 7th, 2013, 16:27	#64
iadom Junior Member Last Online: Jul 4th, 2023 12:58 Join Date: Oct 2009 Location: Shaw, Oldham	Wish I had seen this thread earlier . 2009/59 V50 auto, dealer serviced up to three years, last service done by local indy owned and staffed by ex Volvo techs. Paid £90 for a regass 2 months ago, was OK for a few weeks but has gone back to blowing warm air. Back to garage who deduced the condensor was corroded. No sign of any leaks on the UV test. As I am covered by Warranty Direct and they have authorised the repair I don't have to pay. Is the new condensor fitted by Volvo of better quality than the original, or is regular cleaning/clearing of the condensor advisable?

Sep 7th, 2013, 18:09	#65
SonyVaio VOC Member Last Online: Feb 26th, 2016 19:58 Join Date: Aug 2011 Location: Exmouth	Newer ones are better made with the QC increased. Still wouldn't say they are the best condensers in the world but not as bad as they were certainly.

Jun 23rd, 2014, 10:00	#67
Mr Jolly New Member Last Online: Dec 21st, 2019 13:38 Join Date: Feb 2014 Location: Darn Sarf	I would certainly continue arguing. At worst you'll still have to cough 50%, at best they will cover more.

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