Volvo C30 2.0D "Shark Performance" nightmare!

yalrafai · Nov 29th, 2015, 11:58

they did give me the option to put the map back on in the future for free but why would I when it's destroyed my car in the first place

alfadave11 · Nov 29th, 2015, 12:19

Quote:

Originally Posted by yalrafai

they did give me the option to put the map back on in the future for free but why would I when it's destroyed my car in the first place

get your money back ....you haven't got anything for your money ..sale of goods act ....

IainG · Nov 29th, 2015, 12:26

Hi

Quote:

but why would I when it's destroyed my car in the first place

Could it have just highlighted an existing underlying problem / issue. A bit to early to jump to those sort of conclusions until you actually know what is wrong.
I would assume they have installed similar remaps on lots of similar engines without issues, that is why it might be worth thinking about previous underlying issues, they might have been there but not noticeable .
Iain

Rooster · Nov 29th, 2015, 13:23

If the car is still the same after been put back to standard then it sounds like its just turned up an issue with car,

You don't say how many miles your car has done or what its history is like, also modern diesels are very suspectable to bad fuel,

Remap's put more stress on engine just with the nature of them changing engine mapping to get more power, so if there has been an underlying issue then the map might have been brought it to a head,

yalrafai · Nov 29th, 2015, 15:23

it's a 2010 model, as I said it was perfect then on the way back from Shark I noticed the engine shuddering when I accelerated. Just warning others as I wouldn't want this to happen to anyone else, very costly and a waste of time. No chance that it would have passed its MOT either with the awful clouds of smoke coming from the exhaust whilst I had the map on!

cheshired5 · Nov 29th, 2015, 15:33

Quote:

Originally Posted by yalrafai

as I said it was perfect

Unfortunately we only have your word for this so can you give us some engine data before and after the remap which proves that Shark have broken your car.

iantowil · Nov 29th, 2015, 17:07

Quote:

Originally Posted by cheshired5

Unfortunately we only have your word for this so can you give us some engine data before and after the remap which proves that Shark have broken your car.

How will he have engine data before and after? Shark should have that data not the customer given they are the engine management specialists - and if they had it you'd assume they would share it with him to prove a point. You seem to be suggesting this guy is making this up. I'm struggling to see why that would be.

benr7310 · Nov 29th, 2015, 15:36

The shuddering you mentioned..
Is it when you put your foot flat from around 1500rpm and when it hits 2000rpm it shudders?

yalrafai · Nov 29th, 2015, 15:41

Well the revs constantly oscillate now and rather than increase smoothly it jumps ~100rpm at a time
The shuddering occurs now when I floor it the car does not accelerate and I have to take my foot off the accelerator and try again. Because of this I cannot overtake anyone because if it happens mid-overtake then it's a serious problem.

JulianT · Dec 21st, 2015, 15:50

Consumer Rights Act 2015 act applies here.

http://www.which.co.uk/consumer-righ...mer-rights-act

The costs of the purchase and all subsequent costs resulting are down to them.

You should give them the opportunity to fix it. You have. Then email (it's then recorded) them a warning that you expect, all costs you have incurred to be refunded.

If they do not respond, quibble, offer a contribution....anything - just use the small claims court.

If they can't fix your car you can get Volvo to do it and bill shark.

I did this recently with a parts company, it was simple and easy. They have to prove they are not responsible, I'd like to see them try.

Don't be fobbed off or think it's difficult.

Nov 29th, 2015, 13:23	#4
Rooster Speed freak Last Online: Apr 3rd, 2020 22:04 Join Date: Nov 2003 Location: Yorkshire	If the car is still the same after been put back to standard then it sounds like its just turned up an issue with car, You don't say how many miles your car has done or what its history is like, also modern diesels are very suspectable to bad fuel, Remap's put more stress on engine just with the nature of them changing engine mapping to get more power, so if there has been an underlying issue then the map might have been brought it to a head, __________________ 04 XC90 D5 --- Big bus 00 pug 306HDi --- Run about 88 pug 309GTi --- Project track car 07 CB600 Hornet --- 2 wheel fun

Nov 29th, 2015, 15:36	#8
benr7310 Master Member Last Online: Dec 29th, 2023 17:48 Join Date: Sep 2011 Location: Thurrock	The shuddering you mentioned.. Is it when you put your foot flat from around 1500rpm and when it hits 2000rpm it shudders? __________________ V60 D5 215 (pre-facelift) Ex-S40 Sport 2.0d with 180bhp & 300lbft

Nov 29th, 2015, 11:58	#1
yalrafai Junior Member Last Online: Mar 15th, 2016 18:25 Join Date: Nov 2015 Location: chester	they did give me the option to put the map back on in the future for free but why would I when it's destroyed my car in the first place

Nov 29th, 2015, 15:23	#5
yalrafai Junior Member Last Online: Mar 15th, 2016 18:25 Join Date: Nov 2015 Location: chester	it's a 2010 model, as I said it was perfect then on the way back from Shark I noticed the engine shuddering when I accelerated. Just warning others as I wouldn't want this to happen to anyone else, very costly and a waste of time. No chance that it would have passed its MOT either with the awful clouds of smoke coming from the exhaust whilst I had the map on!

Nov 29th, 2015, 15:41	#9
yalrafai Junior Member Last Online: Mar 15th, 2016 18:25 Join Date: Nov 2015 Location: chester	Well the revs constantly oscillate now and rather than increase smoothly it jumps ~100rpm at a time The shuddering occurs now when I floor it the car does not accelerate and I have to take my foot off the accelerator and try again. Because of this I cannot overtake anyone because if it happens mid-overtake then it's a serious problem.

Dec 21st, 2015, 15:50	#10
JulianT Volvo V60 1.6D e Last Online: Apr 16th, 2018 17:47 Join Date: Apr 2010 Location: Reading	Consumer Rights Act 2015 act applies here. http://www.which.co.uk/consumer-righ...mer-rights-act The costs of the purchase and all subsequent costs resulting are down to them. You should give them the opportunity to fix it. You have. Then email (it's then recorded) them a warning that you expect, all costs you have incurred to be refunded. If they do not respond, quibble, offer a contribution....anything - just use the small claims court. If they can't fix your car you can get Volvo to do it and bill shark. I did this recently with a parts company, it was simple and easy. They have to prove they are not responsible, I'd like to see them try. Don't be fobbed off or think it's difficult.

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