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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
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XC60 delivery delay woesViews : 18632 Replies : 67Users Viewing This Thread : |
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Mar 1st, 2017, 19:35 | #1 |
Volvofaithful
Last Online: Jun 13th, 2023 22:02
Join Date: Nov 2011
Location: Chichester
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XC60 delivery delay woes
Is anyone else having problems with delayed delivery on their new XC60?
I don't think I'm alone in having my new XC60's delivery delayed yet again. Having ordered in early January my supplying dealer (who reserved lots of their own production slots ) gave me a delivery date for early March. Perfect. Just in time to avoid the new VED car tax rules and increased rates ( the D4 increases from £30 to £160/year ) I thought. After being given a revised date for the 12th April, I raised my concerns and frustrations to Volvo UK, who have just got back to me: " Once the orders have been processed and accepted the factory they will be provided with a revised delivery date. As always these dates are subject to change and it is the responsibility of the dealer to keep their customers updated of these changes. Due to the sheer number of orders for the Volvo XC60 at the start of 2017, we are now seeing lead times up until June. The estimated delivery date provided by the dealership at the time, would have been just that, an estimate. It is with regret that your order has been pushed back to June 2017, however we are unable to offer any kind of financial compensation in recognition of this ". Seems my email of concern to Volvo has actually led them to delay my delivery even further. What should I do? I can cancel but as it was a pretty attractive pch deal I doubt I could better it, even with the extra monthly amount added for the VED increase. Might just forget it and order a new 2018 XC60.... |
Mar 1st, 2017, 20:19 | #2 |
Premier Member
Last Online: Feb 29th, 2024 15:46
Join Date: Jul 2009
Location: Barnard Castle
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You could ask for a copy of the Factory Order Form. This details the order date, cut-off date, manufacture, shipping and delivery dates. It also lists all the options you have specified. This is NOT the same as the dealer order form.
However, if it is true the demand has rocketed and - given the minority of RHD vehicles going through production - it could well be true that UK supplies are being delayed and the 'Factory Order Form' does not reflect what is actually happening. Do bear in mind that 'deals, discounts and lead-times' on the new XC60 will be much less favourable for the first 12 months of the new model.
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2015: XC60 D4 FWD SE Lux Nav 190hp manual, Osmium Grey, 17" Segin, Tempa, Winter Illumination, Security, Family, DSP, 4C, HK Sound, Subwoofer, Front Parking, Rear Camera, Dark Tinted, Power Passenger Seat, Speed and Heated Steering. |
Mar 1st, 2017, 21:09 | #3 | |
Volvofaithful
Last Online: Jun 13th, 2023 22:02
Join Date: Nov 2011
Location: Chichester
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I'm guessing the new model will be pretty expensive but might be worth a look. |
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Mar 1st, 2017, 21:38 | #4 | |
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Last Online: Feb 29th, 2024 15:46
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Is your P11D over £40k ?
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2015: XC60 D4 FWD SE Lux Nav 190hp manual, Osmium Grey, 17" Segin, Tempa, Winter Illumination, Security, Family, DSP, 4C, HK Sound, Subwoofer, Front Parking, Rear Camera, Dark Tinted, Power Passenger Seat, Speed and Heated Steering. |
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Mar 1st, 2017, 21:48 | #5 | |
Volvofaithful
Last Online: Jun 13th, 2023 22:02
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Location: Chichester
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Mar 2nd, 2017, 07:04 | #6 |
V60 T6
Last Online: Aug 23rd, 2018 17:01
Join Date: Mar 2006
Location: Leicestershire
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Looks like the model has been so popular that everyone wants one prior to the new XC60. Could you contact the dealer and negotiate a better deal on the basis you will cancel yohr order if not?
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2010 V60 T6 AWD, 612 Passion Red,Polestar Optimised, Jetex stainless steel exhaust, ex-Volvo press fleet launch vehicle. |
Mar 2nd, 2017, 16:17 | #7 | |
Senior Member
Last Online: Nov 27th, 2023 15:20
Join Date: Jan 2017
Location: Meppershall Bedfordshire
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Quote:
that's rough. Sp glad mine went through without a hitch. Ordered Jan 18th, collect tomorrow. Dealer just modified one of their already-ordered stock cars. Lucky...
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Andrew Pain - XC60 MY17 Saville Grey SE Lux Nav 190 auto; winter, H-K+subwoofer, sunroof, power passenger seat, heated wheel, paddles, F/R park assist, rear camera. |
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Mar 2nd, 2017, 18:33 | #8 |
Premier Member
Last Online: Feb 29th, 2024 15:46
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I think it might have something to do with his dealer. I say no more.
__________________
2015: XC60 D4 FWD SE Lux Nav 190hp manual, Osmium Grey, 17" Segin, Tempa, Winter Illumination, Security, Family, DSP, 4C, HK Sound, Subwoofer, Front Parking, Rear Camera, Dark Tinted, Power Passenger Seat, Speed and Heated Steering. |
Mar 2nd, 2017, 18:43 | #9 | |
Volvofaithful
Last Online: Jun 13th, 2023 22:02
Join Date: Nov 2011
Location: Chichester
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Quote:
Perhaps SE model orders are easier to fulfil? |
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Mar 2nd, 2017, 19:00 | #10 | |
Volvofaithful
Last Online: Jun 13th, 2023 22:02
Join Date: Nov 2011
Location: Chichester
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Not a nice position to be in, and I definitely don't feel like a valued customer. |
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