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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Internet Connection error?Views : 2995 Replies : 26Users Viewing This Thread : |
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Jan 6th, 2020, 08:31 | #1 |
Volvo Newbie
Last Online: Aug 17th, 2021 08:29
Join Date: Nov 2018
Location: Leicestershire
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Internet Connection error?
Tried to remote start my V90 this morning and it wouldn't do it.
When I did get into the car, I have no traffic information (RTTI) and Spotify doesn't work either. I've checked the app again, and it shows my car as being in another location and unlocked. Any ideas?
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MY19 V90 R-Design D4 Osmium Grey |
Jan 6th, 2020, 08:43 | #2 |
Master Member
Last Online: Mar 11th, 2022 08:02
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Location: Global Village
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Mine has been like that since Boxing Day, although weirdly when parked up (in the wrong location) the temperature and range will change to suit.
Its booked in as there are a couple of other issues.
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2018 V90 Momentum Pro |
Jan 6th, 2020, 09:14 | #3 | |
Senior Member
Last Online: Yesterday 16:44
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Location: London
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Quote:
The internet needed for the traffic information and Spotify has nothing to do with VOC and the app. There are two separate Sim cards for this. Check the settings in the Sensus and try with deactivating and activating the modem. Check VOC if it says activated. It could me something to do with the app itself for the wrong information. |
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Jan 6th, 2020, 09:55 | #4 | |
Volvo Newbie
Last Online: Aug 17th, 2021 08:29
Join Date: Nov 2018
Location: Leicestershire
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Quote:
I've deleted the app, reinstalled and reset my password but still the same. Perhaps the lack of Spotify/RTTI and issues with the app are a coincidence but seems unlikely.
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MY19 V90 R-Design D4 Osmium Grey |
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Jan 6th, 2020, 10:45 | #5 | |
Senior Member
Last Online: Yesterday 16:44
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Location: London
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Quote:
Have you got enough data on the Sim card installed in the modem? Why don't you try Bluetooth tethering from your phone to see if Spotify start working? |
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Jan 6th, 2020, 10:57 | #6 | |
Volvo Newbie
Last Online: Aug 17th, 2021 08:29
Join Date: Nov 2018
Location: Leicestershire
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Quote:
I'll perhaps take out the SIM and reinsert. Not tried BT yet.
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MY19 V90 R-Design D4 Osmium Grey |
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Jan 6th, 2020, 10:58 | #7 |
Premier Member
Last Online: Yesterday 19:24
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Location: Yorkshire
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Not exactly. If a user SIM is installed, the system SIM is bypassed and all data is transferred via the user SIM.
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MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 |
Jan 6th, 2020, 11:52 | #8 |
Volvo Newbie
Last Online: Aug 17th, 2021 08:29
Join Date: Nov 2018
Location: Leicestershire
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That's what I thought but wasn't sure.
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MY19 V90 R-Design D4 Osmium Grey |
Jan 6th, 2020, 12:47 | #9 | |
Senior Member
Last Online: Yesterday 16:44
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Location: London
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Quote:
If so then he has problem either with the sim card or the modem. But if the user installed sim stop working as it in his case, then the factory installed one should take care of VOC. So why VOC not working for him? |
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Jan 6th, 2020, 13:57 | #10 | |
Volvo Newbie
Last Online: Aug 17th, 2021 08:29
Join Date: Nov 2018
Location: Leicestershire
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Quote:
Just taken my (user installed) SIM card out, cleaned and reinserted. Still no change. It's on Three network and shows full signal. Checked online and it's all functioning ok, or appears so. I'll give it a day or so and see if it picks up but certainly the factory installed one isn't taking over either when I disable car modem internet. Perhaps it is car issue?
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MY19 V90 R-Design D4 Osmium Grey |
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