Thieving Insurers

[rogerthechorister]

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Reference RFA0387001



F******* House

Rochester
Kent


Tel:
Fax:
Email McL

18th November 2011


Dear Sirs
ICO reference RFA0387001

I refer to your letter dated the 11th August 2011.

I enclose a copy of Aviva’s letter dated the 14th November 2011 received yesterday.

You will see that it appears from it that (although they did in June provide me with some albeit incomplete copies of personal information held about me) they have NOT been providing me with personal information about me, pursuant to my ongoing request, in that they are STILL not providing me with copies of the letters about me written to them by Mr R******’s claims company, nor are they providing me with copies of their own letters to Mr R*******’s claims company.


Yours etc




Richard McD. Bridge

[rogerthechorister]

The Insurance Ombudsman
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
reference 1013-9245/MS/IS17




F House


Tel:
Fax:
Email McL
18th November 2011


Dear Sirs
Financial Ombudsman reference 1013-9245/MS/IS17
ICO reference RFA0387001

I refer to your letters dated the 4th and 25th August 2011.

I enclose a copy of Aviva’s letter dated the 14th November 2011 received yesterday.

You will see that precisely as I predicted, and precisely as you denied would be the case, Aviva are, despite the express assurances previously given to me by them, are denying any obligation to defend me in court. Clearly this is likely to cause me financial loss.

Moreover, you will see that it appears from that letter that (although Aviva did in June provide me with some albeit incomplete copies of personal information held about me) they have NOT been providing me with personal information about me, pursuant to my ongoing request, in that they are STILL not providing me with copies of the letters about me written to they by Mr R********’s claims company, nor are they providing me with copies of their own letters to Mr R*******’s claims company. As I told you I am still facing obstruction in discovering the case that Mr R****** (or his lawyers) is or are asserting, have not been shown what he or they have so far said or done, and have not been consulted about dealing with such case if any. This too is likely to cause me financial loss.


Yours etc




Richard McD. Bridge

[rogerthechorister]

Aviva Insurance
PO Box 78
Surrey St,
Norwich
NR1 3EB


Attn Ms

F House

Rochester
Kent


Tel:
Fax:
Email McLaw@f2s.com

18th November 2011


Dear Madam Volvo F38BAV
Policy G19365TUCC00078932
Claim Reference number 0734BW00025/5121
Financial Ombudsman reference 1013-9245//J202
DATA PROTECTION ACT

I refer to your 2 emails dated the 20th June 2011.

Regrettably the conduct of Ms J******* at Aviva continues to fly in the face of your assurances.

I enclose a copy of Aviva’s letter dated the 14th November 2011 received yesterday. Quite apart from the fact that much of it is largely unclear, it does reveal two major problems.

You will see that precisely as I predicted Aviva are, despite the express assurances previously given to me by you, denying any obligation to defend me in court. I must urgently press you to re-confirm to me that Aviva WILL defend a court case if brought against me for Mr ******, and further to get similar confirmation to me from Ms J*****.

Second, you will see that despite what you said about the continuing supply to me of information, and although your “Data Protection Team” did in June provide me with some albeit incomplete copies of personal information held about me, Aviva they have NOT been providing me with personal information about me, pursuant to my ongoing request, in that they are STILL not providing me with copies of the letters about me written to them by Mr R******’s claims company, nor are they providing me with copies of their own letters to Mr R******’s claims company nor did they provide me with the things you said they would.

Yours etc





Richard McD. Bridge

[rogerthechorister]

Aviva Insurance
Surrey Street
NR1 3ZH


Attn Ms J******
AND HER SUPERVISOR

F House

Rochester
Kent

Tel:
Fax:
Email McL

18th November 2011


Dear Sirs Volvo F38BAV
Policy G19365TUCC00078932
Claim Reference number 0734BW00025/5121
Financial Ombudsman reference 1013-9245//J202

I refer to your letter of the 14th November received yesterday (copy enclosed). I also refer to the two emails of Ms Re***** dated the 20th June 2011 (copies also enclosed).

Please confirm that you have referred this letter to your supervisor and that it has been discussed with Ms Re******.

You will see that I was given two express assurances. First that you would defend any case brought against me for Mr R******. Second that I would receive copies of existing correspondence from and to those puffing Mr R******’s claim and that I would continue to receive the like.

You now seem to give the lie to both.

I must insist on the provision of the missing information and your assurance that you will defend any claim by Mr R***** in court (at least until you settle it, if you do, in accordance with your entitlement to the conduct of proceedings).


Finally, may I try to get it through your head that the policy in question was a classic policy that did not accrue NCD?

Yours etc




Richard McD. Bridge

[brodgar]

good stuff roger---

keep it going