Steering wheel buttons not working? - Page 2

Dilinger · Dec 13th, 2019, 18:22

Suddently, i noticed after replacing the module, which i suppose included the plastic shell as well, some scratches/dents on the upper side of each button that i haven't noticed before.
It makes my nail or finger snap on it and looks like someone tried to pry on them with a screwdriver or something..

gynekillogist · Dec 13th, 2019, 19:50

I have this problem as well! Nearly all the time the buttons on the right of the steering wheel don't work. Specifically notice this when I receive a text message and it pops up in the driver's display. The only way I can clear it is by going and reading the message on the main display to clear it. Can be really annoying when trying to use the navigation on the driver's display! I also can typically never use these controls to switch songs, although I think the volume controls work consistently? I had been thinking it was an issue with the connection to my phone somehow but maybe getting the dealer to replace these buttons will do the trick.

750lwx · Dec 14th, 2019, 20:51

Buttons replaced on my V60 under warranty. No questions asked, no problem.

Kenp8257 · Dec 16th, 2019, 15:13

Quote:

Originally Posted by gynekillogist

I have this problem as well! Nearly all the time the buttons on the right of the steering wheel don't work. Specifically notice this when I receive a text message and it pops up in the driver's display. The only way I can clear it is by going and reading the message on the main display to clear it. Can be really annoying when trying to use the navigation on the driver's display! I also can typically never use these controls to switch songs, although I think the volume controls work consistently? I had been thinking it was an issue with the connection to my phone somehow but maybe getting the dealer to replace these buttons will do the trick.

Many dealers are aware of the problem.

Mine were replaced without the dealer even checking.

Ken

Davebbass · Dec 16th, 2019, 19:58

Yeah it's a very common problem. I've had mine since May 2019 and it's already been in twice for problematic buttons. First time they just replaced the right hand button pack, about a month later it went again, so this time they replaced the wiring loom and both sets of buttons.

Mine also went intermittent and didn't want to show the dealer the problem first time, I couldn't get the courtesy car back in time though so I instructed them to keep it and someone could take it home, and try in the morning. Luckily it faulted!

Discoman · Dec 27th, 2019, 21:37

Have this issue on mine - RHS steering wheel button set only. Good to know it is a common issue.

Dec 13th, 2019, 18:22	#11
Dilinger Member Last Online: May 2nd, 2024 14:20 Join Date: Jul 2019 Location: Athens	Suddently, i noticed after replacing the module, which i suppose included the plastic shell as well, some scratches/dents on the upper side of each button that i haven't noticed before. It makes my nail or finger snap on it and looks like someone tried to pry on them with a screwdriver or something.. __________________ XC90 MY20 B5D Inscription Onyx-Amber VentilatedSeats-BLIS-VolvoGuard-ActiveSuspension-SportPedals-Illuminated TailgatePlate-Sport Heated Steering-HomeLinkMirror&Compass Packs:Light-Media&Sound-ParkAssist360°-Winter-Xenium-Seat-AntiTerror WindowFilm

Dec 27th, 2019, 21:37	#16
Discoman Senior Member Last Online: May 17th, 2024 22:21 Join Date: Jun 2019 Location: Scotland	Have this issue on mine - RHS steering wheel button set only. Good to know it is a common issue. __________________ MY20 XC90 T5 Momentum - sunroof, air suspension and some other bits

Dec 13th, 2019, 19:50	#12
gynekillogist New Member Last Online: Dec 13th, 2019 20:06 Join Date: Dec 2019 Location: Alberta	I have this problem as well! Nearly all the time the buttons on the right of the steering wheel don't work. Specifically notice this when I receive a text message and it pops up in the driver's display. The only way I can clear it is by going and reading the message on the main display to clear it. Can be really annoying when trying to use the navigation on the driver's display! I also can typically never use these controls to switch songs, although I think the volume controls work consistently? I had been thinking it was an issue with the connection to my phone somehow but maybe getting the dealer to replace these buttons will do the trick.

Dec 14th, 2019, 20:51	#13
750lwx New Member Last Online: May 16th, 2024 18:46 Join Date: Oct 2009 Location: Wirral	Buttons replaced on my V60 under warranty. No questions asked, no problem.

Dec 16th, 2019, 19:58	#15
Davebbass Member Last Online: Apr 16th, 2024 00:19 Join Date: Jun 2019 Location: Holmfirth	Yeah it's a very common problem. I've had mine since May 2019 and it's already been in twice for problematic buttons. First time they just replaced the right hand button pack, about a month later it went again, so this time they replaced the wiring loom and both sets of buttons. Mine also went intermittent and didn't want to show the dealer the problem first time, I couldn't get the courtesy car back in time though so I instructed them to keep it and someone could take it home, and try in the morning. Luckily it faulted!

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