Questions about the XC60 powered tailgate. - Page 2

Blueone · Nov 20th, 2011, 17:21

My XC60 is one year old and during that time the tailgate has stopped halfway on two occasions (months apart). Nothing I have then tried persuades it to shift electrically. On the most recent episode the Volvo recovery people were very quick and helpful but closed it using force and told me it needed a 'new component' (unspecified). When the dealer examined it it worked perfectly (and has done since).
Is it OK to force it closed manually or will it damage the mechanism?

Ransman · Nov 20th, 2011, 17:31

I have had to "force it closed" a couple of times when I have moved the car with the tailgate open. Doesn't seem to harm it at all.

NellW · Nov 21st, 2011, 07:13

I managed to accidentally open my tailgate last winter with the car in the garage. I had the key in my pocket while bent down thawing out the garage door lock. Then the up & over door wouldn't open as the tailgate was jamming it! No scratches or damage though. So it is possible if you are careless enough!

Nov 20th, 2011, 17:21	#11
Blueone New Member Last Online: Nov 13th, 2021 16:28 Join Date: Oct 2011 Location: Suffolk	My XC60 is one year old and during that time the tailgate has stopped halfway on two occasions (months apart). Nothing I have then tried persuades it to shift electrically. On the most recent episode the Volvo recovery people were very quick and helpful but closed it using force and told me it needed a 'new component' (unspecified). When the dealer examined it it worked perfectly (and has done since). Is it OK to force it closed manually or will it damage the mechanism?

Nov 20th, 2011, 17:31	#12
Ransman Master Member Last Online: Dec 22nd, 2015 22:30 Join Date: Aug 2010 Location: Somewhere	I have had to "force it closed" a couple of times when I have moved the car with the tailgate open. Doesn't seem to harm it at all.

Nov 21st, 2011, 07:13	#13
NellW New Member Last Online: Mar 23rd, 2012 06:12 Join Date: Oct 2010 Location: Hartlepool	I managed to accidentally open my tailgate last winter with the car in the garage. I had the key in my pocket while bent down thawing out the garage door lock. Then the up & over door wouldn't open as the tailgate was jamming it! No scratches or damage though. So it is possible if you are careless enough!

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