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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Anyone with a T8 at nearly 4 or 5 years old - read this!Views : 49816 Replies : 111Users Viewing This Thread : |
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Jul 7th, 2021, 12:11 | #31 |
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Excellent thread and thought I would add my experience of the ERAD failure and the favourable outcome.
Last week Saturday, driving along country lanes with approx 10 miles available on charge, car was switching between engines depending on gradient and suddenly could hear firecrackers going off under the car and strong burning smell followed by juddering and grinding sound from the back wheels. Volvo assist came out and recovered car after 4.5 hours (another story, should of just called my AA). Dealership rang on Monday to say tech has driven it, cant see no issue (While waiting I did go backwards and forwards after the car had a chance to cool down and problem seemed to have gone). Gave more details to the service manager and said would try again. Next day rang to say problem had reoccurred on test run and its the ERAD. Volvo UK will foot the bill fully but they cannot supply car replacement. If it went through my Volvo warranty, then they would pay for hire car but as its Volvo UK, no hire car. Dealership were excellent and have always found them very helpful and supplied us with one of their older cars which kept us mobile. Friday car was ready and having driven it since feels more responsive. Just to add my car is 5 yrs old exactly today (from registration) and its a MY17. I have carried on the Volvo warranty after the 3 yrs warranty expired (Volvo card in post) and service it at that dealership. Also its only done 35k so I am not sure if these factors are taken into account when Volvo UK decide on who pays the bill and how good a case the dealership puts to them.
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XC90 T8 MY17 R-Design Pro Savile Grey. |
Aug 5th, 2021, 11:42 | #32 | |
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Quote:
I now have a problem with the electric motor which seems to be on the way out and I have a separate thread detailing my experience on that. Spirit Volvo have been excellent throughout (so far anyway). |
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Aug 19th, 2021, 17:50 | #33 | |
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Sep 15th, 2021, 14:15 | #34 |
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PM sent if you could take a look when you get a moment. Going through this also in Ireland at the moment and would appreciate your insight.
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Sep 17th, 2021, 16:56 | #35 |
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Hi. As you have a t8 xc60 could you tell me which three pin charging cable was supplied with it originally? Was it the Volvo black one or the yellow and blu mennekes variable amp cable?
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Oct 13th, 2021, 14:56 | #36 | |
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The problem with the ERAD on VC90s should be reported. If enough people with XC90s report the problem, then Volvo will have to recall them and fix it. This is where you report the problem. It takes 4 minutes. https://forms.dvsa.gov.uk/Vsdr/create |
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Nov 11th, 2021, 16:45 | #37 |
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Firstly I would like to thank the other users who have posted their experiences regarding the failure of the T8 ERAD--very helpful. I have recently had the same failure and have been treated rather worse by Volvo so I am posting this to warn others.
My T8 is 2018 and the ERAD failed at just over 33k miles and 40 months old. The car has always been serviced in accordance with the manufacturers guidance. Despite the failure being essentially due to a design fault (as I understand it), Volvo would only offer 50% of the c£2500 repair cost as "goodwill" which they grudgingly later increased to 70%--despite the mechanic who tested the car confirming this was a regular issue he was seeing and I should get it covered 100% (in line with what the other posters above have reported). As this is the 3rd breakdown in 2 years I have experienced in this car all connected to the Hybrid system, I'd advise buyers to proceed with caution. The car is great when it works but I get the sense Volvo are cutting back on the support they are offering. If anyone reading this has had a better recent experience would be good to learn of it. Last edited by T8 driver; Nov 11th, 2021 at 17:04. |
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Nov 11th, 2021, 16:57 | #38 |
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Interesting to read the experience of other volvo customers on this matter. Yeah I’m pretty certain rather than keeping the car as planned I’ll be handing it back. Shame.
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Nov 15th, 2021, 13:23 | #39 |
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Nov 28th, 2021, 23:21 | #40 | |
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About 3 weeks ago we had issues with the ERAD and on calling our Volvo dealer to book it in, I mentioned that I'd done some research and knew about the extended warranty - thanks to the info in this thread! The car was in last week for a total of 4 working days (Thursday to Tuesday) and they replaced the ERAD under Volvo UK warranty. After the initial diagnosis on Day1, I got a call to ask if we wanted to leave it with them because they hadn't provided a courtesy car and I'd mentioned that this may become an issue if they were keeping the car for more than a couple of days. The car is very close to it's 4 year anniversary so I was told that if I didn't book it in before that date, I wouldn't get the warranty cover. After an extra day of having the car, the dealer finished the work of replacing the ERAD and we picked up the car with no charge whatsoever. I am told the work carried out has a 12 month warranty. All in all, what turned out to be a big worry for potential repair costs, was dealt with fairly smoothly and without any hassle, other than not having a car for a few days. I'm interested to know if there are any new issues arising from the replacement of the ERAD - is it time to sell the car I wonder?! |
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