Waiting patiently for my new XC90 - Page 4

filace · Aug 28th, 2017, 21:36

Ordered my XC90 T8 on 22nd May, dealer reckons it'll be with them on the 6th September, ~1 week PDI and I should have it by the 13th or so.

Lexman8 · Aug 28th, 2017, 23:33

Quote:

Originally Posted by andyfromembsay

So we're now a day or so before the supposed build date of my XC90 - anyone know when it'll show up as "built" on the dealer's system?

It takes ~2 days to actually build the car but I don't know how quickly the dealer's system is updated.

andyfromembsay · Aug 29th, 2017, 10:19

Cool, thanks - will give them a shout later this week and see if anything's changed!

ulstrup · Aug 29th, 2017, 16:15

My T8 was due last week of november or early december.
got a call from the dealer today informing me that the car will be arriving on the 28 of september!
two months before the ETA.

it's good news, indeed but I don't understand how volvo can deliver a car 2 months in advance. Is their production planning totally erratic or the T8 demand is lower than their expectations, I wonder.

andyfromembsay · Sep 1st, 2017, 05:59

Contacted dealer yesterday - car showing as "factory complete" so presumably waiting to be sent over. Lease co have confirmed I should be able to collect on 15/9, so two weeks today.

Samrainbow · Sep 1st, 2017, 16:27

So. It's the business day before my car is due to arrive in the dealers (Monday). Gave them a little call just to see if I can pick up Thursday, maybe Friday. Get an email back - it's delayed three weeks so now the 25th. Beyond angry, not only have I had to constantly contact them for a date, they haven't bothered to let me now of the delay. On the point of telling them to shove the order.

andyfromembsay · Sep 1st, 2017, 16:41

Quote:

Originally Posted by Samrainbow

So. It's the business day before my car is due to arrive in the dealers (Monday). Gave them a little call just to see if I can pick up Thursday, maybe Friday. Get an email back - it's delayed three weeks so now the 25th. Beyond angry, not only have I had to constantly contact them for a date, they haven't bothered to let me now of the delay. On the point of telling them to shove the order.

Have they told you which stage it's at (eg is it built, but delivery's delayed)?

AB-UK · Sep 1st, 2017, 16:42

Once you have your car, is there another dealership nearby where you can go for servicing etc.?
That at least will punish them for such awful customer service.

Samrainbow · Sep 1st, 2017, 17:04

I've now been told my car was chosen for a "random" emissions check by a third party so is still at the factory. I've explained my concern isn't that but that no one bothered to tell me, but they say they didn't know until today. A total load of BS and I don't buy that they don't know what they're getting until the day it's delivered. Have shouted and ranted at them but not much I can do. Definitely taking it elsewhere for servicing. Am so disappointed, it's a crappy end to a crappy day.

andyfromembsay · Sep 2nd, 2017, 14:44

That seems weird timing anyway - once it's been tested you'd think they'd get it sent over immediately - which means about ten days?

Aug 29th, 2017, 10:19	#33
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	Cool, thanks - will give them a shout later this week and see if anything's changed! __________________ XC90 T8 Momentum Plus in Savile Grey with blond leather, Xenium pack, BLIS, CarPlay.

Sep 1st, 2017, 05:59	#35
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	Contacted dealer yesterday - car showing as "factory complete" so presumably waiting to be sent over. Lease co have confirmed I should be able to collect on 15/9, so two weeks today. __________________ XC90 T8 Momentum Plus in Savile Grey with blond leather, Xenium pack, BLIS, CarPlay.

Sep 2nd, 2017, 14:44	#40
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	That seems weird timing anyway - once it's been tested you'd think they'd get it sent over immediately - which means about ten days? __________________ XC90 T8 Momentum Plus in Savile Grey with blond leather, Xenium pack, BLIS, CarPlay.

Aug 28th, 2017, 21:36	#31
filace New Member Last Online: Mar 31st, 2019 12:10 Join Date: Jul 2017 Location: Godalming	Ordered my XC90 T8 on 22nd May, dealer reckons it'll be with them on the 6th September, ~1 week PDI and I should have it by the 13th or so.

Aug 29th, 2017, 16:15	#34
ulstrup Junior Member Last Online: Oct 27th, 2018 09:22 Join Date: Jun 2017 Location: LORGUES/PRAESTO	My T8 was due last week of november or early december. got a call from the dealer today informing me that the car will be arriving on the 28 of september! two months before the ETA. it's good news, indeed but I don't understand how volvo can deliver a car 2 months in advance. Is their production planning totally erratic or the T8 demand is lower than their expectations, I wonder.

Sep 1st, 2017, 16:27	#36
Samrainbow New Member Last Online: Dec 14th, 2017 21:01 Join Date: Jul 2017 Location: Chatham	So. It's the business day before my car is due to arrive in the dealers (Monday). Gave them a little call just to see if I can pick up Thursday, maybe Friday. Get an email back - it's delayed three weeks so now the 25th. Beyond angry, not only have I had to constantly contact them for a date, they haven't bothered to let me now of the delay. On the point of telling them to shove the order.

Sep 1st, 2017, 16:42	#38
AB-UK Premier Member Last Online: Yesterday 08:13 Join Date: Jul 2007 Location: Nottingham	Once you have your car, is there another dealership nearby where you can go for servicing etc.? That at least will punish them for such awful customer service.

Sep 1st, 2017, 17:04	#39
Samrainbow New Member Last Online: Dec 14th, 2017 21:01 Join Date: Jul 2017 Location: Chatham	I've now been told my car was chosen for a "random" emissions check by a third party so is still at the factory. I've explained my concern isn't that but that no one bothered to tell me, but they say they didn't know until today. A total load of BS and I don't buy that they don't know what they're getting until the day it's delivered. Have shouted and ranted at them but not much I can do. Definitely taking it elsewhere for servicing. Am so disappointed, it's a crappy end to a crappy day.

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