XC90 AWD Repair - Page 6

Finbo · May 7th, 2009, 09:40

Got my car back today. Apparentley it was a worn spine sleeve which has been replaced. I'm told the new part is a toughened one. The beval gear was also removed and checked.

glanvils · May 14th, 2009, 18:01

Never really been into forums before, but have my second xc90 & really think it's a great car (and I am hard to please!), although today came back from the volvo dealership with teh smile wiped off my face... seems my 05 plate with 62k on teh clock the garage informs me, has all wheel drive failure..! no power to the rear wheels, but as with everyone else.. no warning lights.. 1.5k they are saying to put it right... vehicle only came off an extended warranty in Dec 07, when they claim & have paper work... all tip top... been considering upgrading to R-design.. with this mega bill is that teh right decision.... dealership service dept mentioned they will put together a goodwill cost given my 3rd volvo... woudl really welcome some sound advice from the experienced guys or gals...

cheers

Rockhopper · May 14th, 2009, 18:33

Hmmm this sounds familiar! Join the club (MY05 failed at 50k).

Just make sure that they don't try to charge you for a full angle gear replacement if its not necessary ie. if its just the splined sleeve thats failed (I'd bet a fair whack its just this too). From the sounds of it with the 1.5k you quote, this may be the route they're taking already... If its just the sleeve then this is an £80 part and a good indy would replace a half the cost of dealer. Having said that the sleeve can be a demon to remove from the tranny case. Oh, and make sure all the seals are replaced at the same time too.

Good luck.

glanvils · May 14th, 2009, 18:39

How much did it end up costing, as mine was diagnosed today.. they are qouting 1.5k..!

Rockhopper · May 14th, 2009, 18:41

£390 at a dealer (under warranty). I'd get them to justify it detailing why a new AG is needed? They very rarely actually fail as a unit themselves.

glanvils · May 14th, 2009, 19:03

Cheres for the advice Rockhopper... just feel let down.. the guy in the dealership said " well it's a 40k car.. so bills will be expensive..!" I replied it's a 40k car, so I expect some decent quality in teh parts & service with a lot more focus on teh customer..! seems some members have been successful in getting volvo to pay a large part... seeing as mine is full dealer service history & they signed off the extended warranty check in Nov...I will be pashing that...!

Finbo · May 15th, 2009, 08:53

Like Rockhopper, mine just needed the spine sleeve replaced. Mine was covered under warranty and cost approx £225 to replace, plus I got a new toughened sleeve so hopefully it won't fail in the future. My dealership also checked the beval/angle gear and said that was all OK.

So, like Rockhopper suggests the £1500 bill should be the worse case scenario and in many instances it is only the spine sleeve that needs replacing. I would speak to the dealership about this and see what they say. Also, use the info you've gleaned on this forum as well. If you have any doubts, go to another dealer for a second opinion, or threaten to do so - this might get them thinking!

At least they've come forward and said there could be some goodwill payment from Volvo. Reading other forum members experiences, it seems if you're willing to negotiate rather than accept the first offer from Volvo you may get a higher contribution, especially citing your end of warranty check a few months ago and this is your third Volvo.

Best of luck!

GSMGuy · Jun 11th, 2009, 21:19

Quote:

Originally Posted by RoyMacDonald

To have a main dealer repace the whole box costs about £1500 I think.

Roy, just because I have it in front of me lol...

A quote, from Rybrook to supply and fit an exchange gearbox to my XC90 D5 - ........

Mike

4wheeldriver · Jun 11th, 2009, 22:18

Ouch!!!!!!

GSMGuy · Jun 11th, 2009, 23:00

Quote:

Originally Posted by 4wheeldriver

Ouch!!!!!!

Yes - for the finance company.....

If it does need this, then they have agreed to either pay, or for me to arrange a replacement vehicle on a "nil invoice" basis...

Ie, I get to choose anpther car upto the amount outstanding on the finance agreement, less interest - so approx £13k, and they swap it, finance agreement remains the same, still same finish date, just a different vehicle....

Mike

May 14th, 2009, 18:01	#52
glanvils New Member Last Online: Aug 19th, 2010 17:29 Join Date: May 2009 Location: Woking	What an amazing resource ! Never really been into forums before, but have my second xc90 & really think it's a great car (and I am hard to please!), although today came back from the volvo dealership with teh smile wiped off my face... seems my 05 plate with 62k on teh clock the garage informs me, has all wheel drive failure..! no power to the rear wheels, but as with everyone else.. no warning lights.. 1.5k they are saying to put it right... vehicle only came off an extended warranty in Dec 07, when they claim & have paper work... all tip top... been considering upgrading to R-design.. with this mega bill is that teh right decision.... dealership service dept mentioned they will put together a goodwill cost given my 3rd volvo... woudl really welcome some sound advice from the experienced guys or gals... cheers

May 14th, 2009, 18:41	#55
Rockhopper XC90 Exec Last Online: Jan 3rd, 2019 09:06 Join Date: Aug 2008 Location: ..at the foot of the Peaks	£390 at a dealer (under warranty). I'd get them to justify it detailing why a new AG is needed? They very rarely actually fail as a unit themselves. Last edited by Rockhopper; May 14th, 2009 at 18:53.

May 14th, 2009, 19:03	#56
glanvils New Member Last Online: Aug 19th, 2010 17:29 Join Date: May 2009 Location: Woking	Thanks Cheres for the advice Rockhopper... just feel let down.. the guy in the dealership said " well it's a 40k car.. so bills will be expensive..!" I replied it's a 40k car, so I expect some decent quality in teh parts & service with a lot more focus on teh customer..! seems some members have been successful in getting volvo to pay a large part... seeing as mine is full dealer service history & they signed off the extended warranty check in Nov...I will be pashing that...!

Jun 11th, 2009, 22:18	#59
4wheeldriver Master Member Last Online: Jan 20th, 2013 20:28 Join Date: Nov 2008 Location: Aberdeen	Ouch!!!!!! __________________ BMW X5 3.0sd SE with more extras than the cast of Ben Hur!!!! Mini Cooper Worx

May 7th, 2009, 09:40	#51
Finbo Member Last Online: May 6th, 2024 13:02 Join Date: Dec 2007 Location: Somerset	Got my car back today. Apparentley it was a worn spine sleeve which has been replaced. I'm told the new part is a toughened one. The beval gear was also removed and checked.

May 14th, 2009, 18:33	#53
Rockhopper XC90 Exec Last Online: Jan 3rd, 2019 09:06 Join Date: Aug 2008 Location: ..at the foot of the Peaks	Hmmm this sounds familiar! Join the club (MY05 failed at 50k). Just make sure that they don't try to charge you for a full angle gear replacement if its not necessary ie. if its just the splined sleeve thats failed (I'd bet a fair whack its just this too). From the sounds of it with the 1.5k you quote, this may be the route they're taking already... If its just the sleeve then this is an £80 part and a good indy would replace a half the cost of dealer. Having said that the sleeve can be a demon to remove from the tranny case. Oh, and make sure all the seals are replaced at the same time too. Good luck.

May 14th, 2009, 18:39	#54
glanvils New Member Last Online: Aug 19th, 2010 17:29 Join Date: May 2009 Location: Woking	How much did it end up costing, as mine was diagnosed today.. they are qouting 1.5k..!

May 15th, 2009, 08:53	#57
Finbo Member Last Online: May 6th, 2024 13:02 Join Date: Dec 2007 Location: Somerset	Like Rockhopper, mine just needed the spine sleeve replaced. Mine was covered under warranty and cost approx £225 to replace, plus I got a new toughened sleeve so hopefully it won't fail in the future. My dealership also checked the beval/angle gear and said that was all OK. So, like Rockhopper suggests the £1500 bill should be the worse case scenario and in many instances it is only the spine sleeve that needs replacing. I would speak to the dealership about this and see what they say. Also, use the info you've gleaned on this forum as well. If you have any doubts, go to another dealer for a second opinion, or threaten to do so - this might get them thinking! At least they've come forward and said there could be some goodwill payment from Volvo. Reading other forum members experiences, it seems if you're willing to negotiate rather than accept the first offer from Volvo you may get a higher contribution, especially citing your end of warranty check a few months ago and this is your third Volvo. Best of luck!

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