Sensus Map Update problem

[Supra Edd]

ive always had the car serviced by a volvo main dealer.

Interestingly whilst my Sensus nav is in this strange limbo. I can no longer play MP3's from USB either. its like the system is waiting for 'USB 1' and wont do anything else until it has it!

Sadly there is nothing on google about it apart from 2 conversations in this forum. both other users who have had the exact same problem as me, are no longer active so I can't contact them to see if they ever got it resolved

[marsdalebear]

I had the same problem .....twice. The first time it was solved by reformatting the USB, but NOT FAT32.
The second time nothing worked so I took it to the local Service Partner who fixed it.
Another flaky Volvo system.Not a computer geek, but why do we have to download the whole map? Why not just the updates? But as usual "Volvo knows best"
I will live with the maps as they are now rather than go through all that again

[Supra Edd]

Originally Posted by marsdalebear

I had the same problem .....twice. The first time it was solved by reformatting the USB, but NOT FAT32.
The second time nothing worked so I took it to the local Service Partner who fixed it.
Another flaky Volvo system.Not a computer geek, but why do we have to download the whole map? Why not just the updates? But as usual "Volvo knows best"
I will live with the maps as they are now rather than go through all that again

Oh thats really interesting to know thanks. I don't suppose you have any clue as to what the service partner did to fix it do you?

Thanks,
Edd...

[marsdalebear]

Originally Posted by Supra Edd

Oh thats really interesting to know thanks. I don't suppose you have any clue as to what the service partner did to fix it do you?

Thanks,
Edd...

Hi. He struggled with my USB and ended up using their own USB. Inserted it in to the car confirmed that it had started to install and told me to bring it back when it had finished. It took a long time and many exits to fully load.
The strange thing about all of this is that I used my USB that had worked the last time. I just think that the procedure/hardware/software is unstable and needs sorting out.

This was my first experience,https://www.volvoforums.org.uk/showthread.php?t=296780

[Supra Edd]

Nice one thanks, I hadnt seen your post before. doesnt seem to be many of us that get the 'USB 1' message!

Well, the car is with volvo now, so will see what happens when they call me later. and if now, will be following those instructions, although am pretty sure thats what ive been doing already.

Edd...

[Supra Edd]

Latest update. Volvo were still un-able to fix. But want the car back in so that they can try a donor sensus unit in my car to see if the problem still persists.

Once thought, has anyone got an older version of the maps on a USB somewhere? A version of Europe pre 32319053? 2014 version.

[bill dee]

Originally Posted by Supra Edd

Nice one thanks, I hadnt seen your post before. doesnt seem to be many of us that get the 'USB 1' message!

Well, the car is with volvo now, so will see what happens when they call me later. and if now, will be following those instructions, although am pretty sure thats what ive been doing already.

Edd...

I have been trying to update my sensus sat nav for a week and have had most of the problems mentioned above. Including, this morning, the USB1 message. Then my satnav screen went completely blank, although it would display other functions, ie Radio. After a few re-starts of the engine and driving around for about half an hour, then re-starting the engine the screen displayed the message - Navigation Starting Up - but stayed like that for ages without changing. So no sat nav. Due to take the car into my local Volvo dealer for it's MoT tomorrow and thought of asking if the everything could be restored but after reading everyone's comments about dealerships, not so sure. Any suggestions?
2014 V40 R-Design Lux Nav D4

[Zebster]

Originally Posted by bill dee

I have been trying to update my sensus sat nav for a week and have had most of the problems mentioned above. Including, this morning, the USB1 message. Then my satnav screen went completely blank, although it would display other functions, ie Radio. After a few re-starts of the engine and driving around for about half an hour, then re-starting the engine the screen displayed the message - Navigation Starting Up - but stayed like that for ages without changing. So no sat nav. Due to take the car into my local Volvo dealer for it's MoT tomorrow and thought of asking if the everything could be restored but after reading everyone's comments about dealerships, not so sure. Any suggestions?
2014 V40 R-Design Lux Nav D4

I guess it doesn't hurt to ask and in my experience the staff at the Shrewsbury dealership are excellent and always bend over backwards to help.

Personally I'd try leaving the car overnight with the battery disconnected, just to see if the system boots up properly when reconnected.

[Supra Edd]

Originally Posted by bill dee

I have been trying to update my sensus sat nav for a week and have had most of the problems mentioned above. Including, this morning, the USB1 message. Then my satnav screen went completely blank, although it would display other functions, ie Radio. After a few re-starts of the engine and driving around for about half an hour, then re-starting the engine the screen displayed the message - Navigation Starting Up - but stayed like that for ages without changing. So no sat nav. Due to take the car into my local Volvo dealer for it's MoT tomorrow and thought of asking if the everything could be restored but after reading everyone's comments about dealerships, not so sure. Any suggestions?
2014 V40 R-Design Lux Nav D4

That is exactly what I had, with the black screen first, and now just saying nav starting up etc. and USB1.

And like me, I bet you verified the download on the USB stick and everything. (one of my dealers comments was that it must be my stick that broke the system! I dont think so somehow!)

Twice we have now left the battery disconnected, for around 12 hours. Then tried again and no luck.

Let me know if your dealer manages to rectify the issue.

[bill dee]

Originally Posted by Supra Edd

That is exactly what I had, with the black screen first, and now just saying nav starting up etc. and USB1.

And like me, I bet you verified the download on the USB stick and everything. (one of my dealers comments was that it must be my stick that broke the system! I dont think so somehow!)

Twice we have now left the battery disconnected, for around 12 hours. Then tried again and no luck.

Let me know if your dealer manages to rectify the issue.

Hi Suppra Edd, I tried answering your private message but it it was blocked. Anyway, I had a Black Friday experience - took the car in for MoT, having checked everything was working etc, then had a low tyre pressure warning on the way; stopped and pumped the tyre up; car failed its MoT because of a nail in the tyre, and also a suspension coil spring had snapped (must have been on my way to the garage). Oh, the Sensus navigation system problem - there's a nice lady at the service reception says she will get it resolved - I am waiting in hope for the car to be sorted today - including sat-nav