XC60 front camera not working - Page 2

chrisnoy · Feb 8th, 2018, 08:49

Quote:

Originally Posted by NickV90

How did you get on?

As usual, the fault wasn’t there when they took the car in. They couldn’t find any faults but have done an update which seems to have made the camera output brighter and clearer. This is the update that gives a countdown on starting up, of all the functions and whether they are green or not. I read about this some time ago so I must be late in getting it. Anyway, it’s fine at the moment but I have a feeling (hope not) it might recur.....

chrisnoy · Feb 12th, 2018, 23:12

Camera was not available again two days after it went in. Now have asked the garage what the next move is. Not happy keep taking it 70 mile round trip only to not get the fault fixed. Intermittent faults are not good!

NickV90 · Feb 14th, 2018, 14:58

Oh no that is really annoying. Did they take the bumper off the first time and have a look at the wiring? The photo I was shown of mine filled me with horror. .. looked like the loom was opened up, camera spliced in and then loom wrapped in insulating tape. I should have asked for a copy of the photo.

chrisnoy · Feb 14th, 2018, 21:09

Quote:

Originally Posted by NickV90

Oh no that is really annoying. Did they take the bumper off the first time and have a look at the wiring? The photo I was shown of mine filled me with horror. .. looked like the loom was opened up, camera spliced in and then loom wrapped in insulating tape. I should have asked for a copy of the photo.

Not sure what to do now. The camera has now worked for three days... no problem. As far as I know they didn’t take the bumper off, they just updated the software. Maybe I should take the car to Bury or Ipswich as I really can’t afford the miles to keep having it go to Halesworth.

Driver Dave · Feb 14th, 2018, 22:23

Sounds like a good idea to let another dealer look at it, if they will, the current one does not seem to be getting anywhere. Perhaps a fresh set of eyes may spot something.

chrisnoy · Apr 6th, 2018, 15:22

Well, the camera finally gave up and its with the dealer now. They just rang and confirmed that they changed the camera but the problem is still there, so must be a wiring loom fault? ? Will update with the outcome.

NickV90 · Apr 7th, 2018, 08:03

Well at least it's not intermittent now....

On my v70 the wiring to the camera looked as though it had been hacked about and then fixed with insulating tape. This is from new incidentally. The bodyshop weere so surprised they took a photo of it to show me....

chrisnoy · Apr 7th, 2018, 10:19

Quote:

Originally Posted by NickV90

Well at least it's not intermittent now....

On my v70 the wiring to the camera looked as though it had been hacked about and then fixed with insulating tape. This is from new incidentally. The bodyshop weere so surprised they took a photo of it to show me....

Yes, I remember you saying, sounds like mine maybe in a similar state as the failure seemed dependent on weather, moisture and temperature so maybe the tapes given up !!

chrisnoy · Apr 9th, 2018, 17:24

Latest is that one of the wiring looms needs replacing. 10 day wait for parts.
Oh well...

chrisnoy · Apr 26th, 2018, 15:53

Well they have had the car for 2.5 weeks now, 10 days has come and gone and when I rang today they said the latest is the middle of May! to get harness from Volvo as they have to make it it up?
E mailed Volvo UK HQ two days ago, not even an acknowledgement.
Dealer has said best to have my car back and wait, I am loathed to do that due to the miles involved keep getting it back to the dealer. Courtesy car is a V40 D2. Have asked for a better car, or some compensation for driving a V40 and paying for a 47k car. If I take the car back, it’s without a front camera, should I just give in and do this, what about the fact that the car is faulty after less than 6 months? The Dealer said today “it’s only a drivers aide”
What would others do ?

Feb 12th, 2018, 23:12	#12
chrisnoy Member Last Online: Dec 8th, 2023 09:30 Join Date: Sep 2014 Location: Ipswich	Camera was not available again two days after it went in. Now have asked the garage what the next move is. Not happy keep taking it 70 mile round trip only to not get the fault fixed. Intermittent faults are not good! __________________ NEW MY18 2017 XC60 T5 R Design Pro AWD, Osmium Grey, 360 camera,front/ rear parking, BLIS, Pilot, ACC, Tempa spare, Smart phone integration, Polestar. Previous MY 15.0 2014 XC60 D5 R Design Lux Nav AWD, Man, Polestar.

Feb 14th, 2018, 22:23	#15
Driver Dave Member Last Online: Oct 7th, 2022 15:19 Join Date: Jul 2015 Location: Northern Scottish Highlands	Sounds like a good idea to let another dealer look at it, if they will, the current one does not seem to be getting anywhere. Perhaps a fresh set of eyes may spot something. __________________ MY17 XC90 D5 Power-pulse Inscription, 5 Double Spoke alloys, Luminous Sand, Amber Leather, Linear Walnut Inlays, Winter Pack, Xenium Pack, BLIS, Dark Tinted Windows, Towbar, Mud flaps, PoleStar

Apr 6th, 2018, 15:22	#16
chrisnoy Member Last Online: Dec 8th, 2023 09:30 Join Date: Sep 2014 Location: Ipswich	Well, the camera finally gave up and its with the dealer now. They just rang and confirmed that they changed the camera but the problem is still there, so must be a wiring loom fault? ? Will update with the outcome. __________________ NEW MY18 2017 XC60 T5 R Design Pro AWD, Osmium Grey, 360 camera,front/ rear parking, BLIS, Pilot, ACC, Tempa spare, Smart phone integration, Polestar. Previous MY 15.0 2014 XC60 D5 R Design Lux Nav AWD, Man, Polestar.

Apr 9th, 2018, 17:24	#19
chrisnoy Member Last Online: Dec 8th, 2023 09:30 Join Date: Sep 2014 Location: Ipswich	Latest is that one of the wiring looms needs replacing. 10 day wait for parts. Oh well... __________________ NEW MY18 2017 XC60 T5 R Design Pro AWD, Osmium Grey, 360 camera,front/ rear parking, BLIS, Pilot, ACC, Tempa spare, Smart phone integration, Polestar. Previous MY 15.0 2014 XC60 D5 R Design Lux Nav AWD, Man, Polestar.

Apr 26th, 2018, 15:53	#20
chrisnoy Member Last Online: Dec 8th, 2023 09:30 Join Date: Sep 2014 Location: Ipswich	Well they have had the car for 2.5 weeks now, 10 days has come and gone and when I rang today they said the latest is the middle of May! to get harness from Volvo as they have to make it it up? E mailed Volvo UK HQ two days ago, not even an acknowledgement. Dealer has said best to have my car back and wait, I am loathed to do that due to the miles involved keep getting it back to the dealer. Courtesy car is a V40 D2. Have asked for a better car, or some compensation for driving a V40 and paying for a 47k car. If I take the car back, it’s without a front camera, should I just give in and do this, what about the fact that the car is faulty after less than 6 months? The Dealer said today “it’s only a drivers aide” What would others do ? __________________ NEW MY18 2017 XC60 T5 R Design Pro AWD, Osmium Grey, 360 camera,front/ rear parking, BLIS, Pilot, ACC, Tempa spare, Smart phone integration, Polestar. Previous MY 15.0 2014 XC60 D5 R Design Lux Nav AWD, Man, Polestar.

Feb 14th, 2018, 14:58	#13
NickV90 Member Last Online: Sep 1st, 2019 08:29 Join Date: Apr 2017 Location: Ipswich	Oh no that is really annoying. Did they take the bumper off the first time and have a look at the wiring? The photo I was shown of mine filled me with horror. .. looked like the loom was opened up, camera spliced in and then loom wrapped in insulating tape. I should have asked for a copy of the photo.

Apr 7th, 2018, 08:03	#17
NickV90 Member Last Online: Sep 1st, 2019 08:29 Join Date: Apr 2017 Location: Ipswich	Well at least it's not intermittent now.... On my v70 the wiring to the camera looked as though it had been hacked about and then fixed with insulating tape. This is from new incidentally. The bodyshop weere so surprised they took a photo of it to show me....

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