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Trip Data

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Old Jan 15th, 2019, 17:54   #41
SpaceBoy42
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Originally Posted by dchbrown View Post
I just received the following from Volvo customer services on this topic:

We can advise that the Volvo On Call App is programmed to record the start and end of the route, this was not designed to show exactly how you got there.

If others are able to see the route they have taken, this is not what we would have expected from our App.
....
The app right from when I first bought the car has shown the route in detail. Initially, it did not show mi./kWhr values but they fixed it a few months later. How can Volvo not know what their own App does??? It's not like it's rammed with features!

It's like the VOC app has been developed and supplied by an enthusiast in his shed and Volvo have had no input to the process and restrict information to the developer. Even after all this time, the VOC app STILL fails all over the place (e.g. setting timed preconditioning takes several goes as it's unreliable, doors say they are unlocked when they aren't, users have features enabled on the app that don't match the cars features and some users like me can see routes while others with the same car and app combo can't).

You would have thought in this competitive world, You would invest time and effort getting software right and be confident in developing cutting edge features moving forward. Apparently not.
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Old Jan 16th, 2019, 08:14   #42
ISW001
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Smile Trip Data Returned

Hi all
My trip Data has returned back to full functionality from yesterday morning so have full details of route with mph mpg etc
I did e mail voc support last week and am convinced they must have changed something as I have not updated or changed anything on my devices or in the car
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Old Jan 16th, 2019, 12:08   #43
volvocat
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Originally Posted by ISW001 View Post
Hi all
My trip Data has returned back to full functionality from yesterday morning so have full details of route with mph mpg etc
I did e mail voc support last week and am convinced they must have changed something as I have not updated or changed anything on my devices or in the car
Thus further proving (if proof were needed) what BS the Volvo response (to dchbrown) was!
Clearly route details exist for (some) T8s, so why not just say so and address the issue of full availability? - and explain why us mere petrol & diesel owners don’t/can’t have it...
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Old Jan 16th, 2019, 19:32   #44
Fortune7
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Originally Posted by ISW001 View Post
Hi all
My trip Data has returned back to full functionality from yesterday morning so have full details of route with mph mpg etc
I did e mail voc support last week and am convinced they must have changed something as I have not updated or changed anything on my devices or in the car
Just checked and mine (for MY 2018) T8 has also 'reverted' to full map route and associated info! I'm very happy with this as I thought I was going nuts when the app's functionality changed a while ago and enquiries here had me wondering if I'd imagined it. (Most respondents said they'd just got the basic info). Don't get me wrong - this is not a show-stopper of a facility, just a bit of extra useful info. I remember looking at the page after my first service to see where the Volvo. Tech. had taken the car on a test-run and the fact that they had reached 84mph doing it!

To try to be helpful to others (if applicable): 4 days ago I turned-off the 'Driving Journal' part of the app for 24 hours and then reinstated it. It's taken until today (3 days later) to see the updated info for all trips since then. Trips before that don't have the extra info. I do have 'Location' enabled in Google settings and don't know if this enables the VOC extra info. I'll disable it for a few days and see.

Many thanks to those who have queried this with Volvo/VOC as it seems clear to me they've done something on the server-side to bring it back. My VOC app hasn't been updated.
Cheers, Andy
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Old Jan 17th, 2019, 22:47   #45
Mavi57
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Originally Posted by SpaceBoy42 View Post
Just checked mine and it's still working.

They did change the layout at one point if I recall. Now you have to click the '>' symbol to the right of the 'A' and 'B' info in the 'Route' section to get to the 'Trip Route' screen which has all the tracking info including mph, mpg, + and - mi./kWh. I guess some owners don't have a '>' button to click.

(EDIT: my Android App version 4.3.8)
I have the same android version and a T8. all I get pushing the > is an bigger map in Google but no other info.
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Old Today, 09:03   #46
Mavi57
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Is there anybody driving a T8 still having the graph with consumption (gas and electric), regenerated KW and speed int he app?
If Yes did it appear again after being away or has it still been there since start of use?
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Old Today, 09:08   #47
ISW001
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As my previous posts mine was there from when I bought the car but went away when the update was done to correct the sensus wrong location in event of a breakdown on 30th November
After an e mail to voc support a week or so later it was back and has remained so
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Old Today, 14:38   #48
dblogic
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It's Back

Thanks to Andy (Fortune7). I disabled the journal for 24hrs and then re-enabled it. 3 Days later (today) I now not only have the route but also switchable graphs of speed, Fuel consumption, Battery+ and Battery-

Old journeys (pre today) just show start and end point.

I'm sure last year when it worked I only had the route.
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