Spotify - Page 2

SMXC · Feb 26th, 2020, 14:14

Mine started the spinning wheel yesterday and continued today. I contacted Spotify who confirmed the issue and told me to uninstall the app and then reinstall it.... I clicked uninstall but now cannot find Spotify in the download centre

Does anyone know how to get it back?

sdenner · Feb 26th, 2020, 14:35

I’ve got it working now. I logged into Spotify on a web browser which seemed to make it work. This also worked for someone else who I know had the same problem. Worth a try if yours is still not working...

James77 · Feb 26th, 2020, 14:55

Quote:

Originally Posted by sdenner

I’ve got it working now. I logged into Spotify on a web browser which seemed to make it work. This also worked for someone else who I know had the same problem. Worth a try if yours is still not working...

Do you mean you just logged into spotify though your phone or PC? My phons is always logged in and it workds fine. However, just logged out of the phone and logged back in!

James77 · Feb 26th, 2020, 14:55

Quote:

Originally Posted by SMXC

Mine started the spinning wheel yesterday and continued today. I contacted Spotify who confirmed the issue and told me to uninstall the app and then reinstall it.... I clicked uninstall but now cannot find Spotify in the download centre

Does anyone know how to get it back?

I don't even know how to uninstall it yet alone get it back, always apprears a bit of a dark art!?

sdenner · Feb 26th, 2020, 15:08

Quote:

Originally Posted by James77

Do you mean you just logged into spotify though your phone or PC? My phons is always logged in and it workds fine. However, just logged out of the phone and logged back in!

Yes I logged in using the Safari web browser on my phone. I did this as I was half expecting to be prompted to accept some Terms and Conditions. It signed in with no prompt but then car started working.

SMXC · Feb 26th, 2020, 15:17

I've just tried again to reinstall Spotify but the 'new app' section of the download centre is blank, no apps to download, so I can't even reinstall it.
Seems a bit extreme to have to visit a dealer for an app problem!

James77 · Feb 26th, 2020, 15:25

I've just logged out/in of the app on my phone and on the PC will see if that makes any difference at all after work.

sdenner · Feb 26th, 2020, 15:48

Quote:

Originally Posted by SMXC

I've just tried again to reinstall Spotify but the 'new app' section of the download centre is blank, no apps to download, so I can't even reinstall it.
Seems a bit extreme to have to visit a dealer for an app problem!

I had this in the past after deleting Spotify for a previous outage. It came back in the list of new apps to install after a day or so.

sdenner · Feb 26th, 2020, 15:50

Quote:

Originally Posted by James77

I've just logged out/in of the app on my phone and on the PC will see if that makes any difference at all after work.

If you log into Spotify via a web browser there is an option to sign out of all devices. This should force you to log back in on the car which may help. Or you could change your Spotify password which would have same effect.

CoopsSA · Feb 26th, 2020, 17:20

Mine started working again this afternoon - no need for any reinstalling or logging out and in again.

Feb 26th, 2020, 14:35	#12
sdenner Junior Member Last Online: Apr 25th, 2024 18:06 Join Date: Mar 2007 Location: Sheffield	I’ve got it working now. I logged into Spotify on a web browser which seemed to make it work. This also worked for someone else who I know had the same problem. Worth a try if yours is still not working... __________________ MY19.5 XC60 T5 AWD Inscription, Fusion red with Blond interior, IntelliSafe Pro, Xenium, Winter Pack with HUD

Feb 26th, 2020, 15:25	#17
James77 Senior Member Last Online: Apr 25th, 2024 08:16 Join Date: Feb 2019 Location: Fleet	I've just logged out/in of the app on my phone and on the PC will see if that makes any difference at all after work. __________________ MY19 Volvo XC60 T5 AWD, Fusion Red, Blonde Leather, Dark Tints, 19inch wheels on summers, 18inch ALUTEC on winters.

Feb 26th, 2020, 17:20	#20
CoopsSA Volvo Newbie Last Online: Aug 17th, 2021 08:29 Join Date: Nov 2018 Location: Leicestershire	Mine started working again this afternoon - no need for any reinstalling or logging out and in again. __________________ MY19 V90 R-Design D4 Osmium Grey

Feb 26th, 2020, 14:14	#11
SMXC New Member Last Online: Mar 18th, 2024 17:16 Join Date: Jul 2019 Location: Newcastle	Mine started the spinning wheel yesterday and continued today. I contacted Spotify who confirmed the issue and told me to uninstall the app and then reinstall it.... I clicked uninstall but now cannot find Spotify in the download centre Does anyone know how to get it back?

Feb 26th, 2020, 15:17	#16
SMXC New Member Last Online: Mar 18th, 2024 17:16 Join Date: Jul 2019 Location: Newcastle	I've just tried again to reinstall Spotify but the 'new app' section of the download centre is blank, no apps to download, so I can't even reinstall it. Seems a bit extreme to have to visit a dealer for an app problem!

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