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General Volvo and Motoring Discussions This forum is for messages of a general nature about Volvos that are not covered by other forums and other motoring related matters of interest. Users will need to register to post/reply. |
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Issue caused by Volvo workmanship..Views : 1720 Replies : 26Users Viewing This Thread : |
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Jul 18th, 2018, 23:05 | #21 | |
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Jul 18th, 2018, 23:43 | #22 |
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Has anybody ever gone down the Sales of Goods Act? Upto 6 months after sale, the selling dealer is still liable for issues regardless of warranty. They have to prove the issues wasn't there at point of sale. I've already had the parking brake/rear discs and the SAS done outside of the warranty they provided because the issues became apparent within days of me having the wagon.
It all sounds bad, the car itself is lovely, one owner full history and ALL the toys. These niggles were probably apparent to the previous owner who part exchanged it for a new XC90.... But, the parking brake supposedly passed an MOT and went through a service the day before I got it. When i got it checked at a different dealer, it had a efficiency of 6%! |
Jul 19th, 2018, 06:41 | #23 | |
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The xc90 section of the forum will have full details I'm sure. Paul. |
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Jul 19th, 2018, 07:19 | #24 |
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I fitted new genuine Volvo rear discs, pads and shoes along with the adjuster modification to mine, then adjusted only the cable (leave the adjusters for now) and let the shoes bed in for a couple of weeks (parking brake poor at this point) then loosen cable and tighten up adjusters and re-adjust the cable and the parking brake can easily hold on a 15° incline.
Easiest way to adjust the cable is to unbolt the passenger front seat (UK models) and lift it back a few inches to allow access to the cable taking care not to disturb the wire connections under the seat
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Jul 19th, 2018, 08:56 | #25 |
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If you are getting no joy dealing with the service manager go above him/her and e-mail the dealer principal/general manager of the site expressing your issues/concerns[suggested e-mail as that way you have a record of what is said by both parties]if the dealers is part of a group and not a "family" dealers and you get no satisfaction from the dealership then e-mail their head office.If they broke it they should fix it.Dealerships have a goodwill fund and can contact manufacturer tell them what's what and get clearance to sort issues using this fund so effectively it costs the dealership nothing to fix some issues.Keep any/all communications polite but be firm in what you expect to be done to resolve the issue.
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Jul 19th, 2018, 09:21 | #26 | |
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Jul 21st, 2018, 23:02 | #27 |
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Update:
The dealer I bought it off has asked me to bring it in for them to investigate, and by sounds of it, any fallout will be paid by them. So good result, just a pain as I live 1 1/2hrs away from them! |
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