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General Volvo and Motoring Discussions This forum is for messages of a general nature about Volvos that are not covered by other forums and other motoring related matters of interest. Users will need to register to post/reply. |
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Advice on what cancellation rights I have over a car order.Views : 2028 Replies : 14Users Viewing This Thread : |
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Nov 27th, 2021, 12:36 | #11 | |
Experienced Member
Last Online: Today 16:48
Join Date: Jun 2007
Location: L/H side
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Quote:
It is no good asking on here , you need to talk with your dealer who is updated daily on such issues and answers , Good Luck though .
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My comments are only based on my opinions and vast experience . |
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Nov 27th, 2021, 14:16 | #12 | |
Master Member
Last Online: Mar 27th, 2024 12:26
Join Date: Sep 2010
Location: Mystery Location
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Dec 2nd, 2021, 12:45 | #13 | |
Junior Member
Last Online: Feb 7th, 2023 14:25
Join Date: Oct 2021
Location: West Yorkshire
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Quote:
There's a couple of people on here who've ordered a Polestar Engineered after you and due to get them March / April |
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Dec 2nd, 2021, 23:29 | #14 |
New Member
Last Online: Dec 2nd, 2021 23:55
Join Date: Aug 2021
Location: South East
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I've no idea if the dealership cancelled my order and resubmitted. When I spoke to them a few days ago, they gave me the order number which I'd not had myself until now, and told me the 2nd July was when they placed the order. They mentioned my order is on status Holding pool with a reference to factory full or saturated. The dealership takes this to mean the car won't be built.
I was able to ascertain having remembered at initial order, being told about another customer who had placed an order a few weeks before mine, and at the time the dealership still awaiting to hear any info from the factory. This customer order (V60 PE) it turns out was accepted around Oct time (I think if I remembered correctly or maybe a bit later). The car has a delivery date of March approx. The dealership said they were a little surprised mine wasn't accepted being only two weeks later down the line. The car with a confirmed delivery date out of interest I was told is mostly standard with no or very few options ordered. Mine has most options selected minus the sunroof and towbar, don't know if that makes a difference? I was given the Volvo UK customer care phone number, so that I could contact them to complain. I've contacted them I they are looking into my case. They have told me they will contact me once they hear back from the relevant departments/factory. Smithsc, what options did you go for on your Polestar Engineered car? Yours is a V60 ? or S60 XC60? Do you know what the others you mentioned with confirmed orders went for model and options wise? |
Dec 3rd, 2021, 02:18 | #15 |
Junior Member
Last Online: Feb 7th, 2023 14:25
Join Date: Oct 2021
Location: West Yorkshire
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I went for an S60 PE with B&W, lighting pack and 20” wheels.
Order placed 11/10/21 with order number a week later with confirmed delivery same time. The dealer I went with emails me without fail weekly to advise of progress and if anything has slipped which as of yet only the delivery date slipped from mid March to Mid April. I’ll be very disappointed if they go on to cancel my order, I know they changed the T8 and a few people who ordered around your time had their orders cancelled and resubmitted to get the new powertrain, I wonder if yours has just been a “cock up” as from when you ordered to now it seems strange they cancelled. Let me know what Volvo UK say. |
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