Volvo Community Forum. The Forums of the Volvo Owners Club

Forum Rules Volvo Owners Club About VOC Volvo Gallery Links Volvo History Volvo Press
Go Back   Volvo Owners Club Forum > "Technical Topics" > V40/XC '12> General
Register Members CarsBlogs Help Calendar Mark Forums Read

Notices

Information
  • VOC Members: There is no login facility using your VOC membership number or the details from page 3 of the club magazine. You need to register in the normal way
  • AOL Customers: Make sure you check the 'Remember me' check box otherwise the AOL system may log you out during the session. This is a known issue with AOL.
  • AOL, Yahoo and Plus.net users. Forum owners such as us are finding that AOL, Yahoo and Plus.net are blocking a lot of email generated from forums. This may mean your registration activation and other emails will not get to you, or they may appear in your spam mailbox

Thread Informations

Rear O/S door stuck and won't open- any advice?

Views : 1117

Replies : 16

Users Viewing This Thread :  

Reply
 
Thread Tools Display Modes
Old Mar 2nd, 2017, 23:12   #11
dshbc
Junior Member
 

Last Online: Dec 10th, 2017 17:21
Join Date: Oct 2014
Location: Leicester
Default Sorted

Just a quick update, got it fixed today at my local Volvo specialist, Sheffield Mxxxxith.

After getting several quotes from Volvo dealers nearby, I have a very slim chance of getting Volvo to pay out 100% of the cost for the repair, and most of them are suggesting 260 pouinds or more to do both doors, with Volvo contributing 50% of the cost or repair.

One of the Volvo dealers says it could be covered by the extended warranty, which was due to end next year, but since the warranty that came with my used car doesn't cover repair at the Volvo dealers I had to go to the Volvo specialist.

Booked it in for today and had a courtesy car which was also a V40 (but from 2000. a 1.8 petrol). Got it fixed in a day and they managed to get the parts ordered in the morning for fitting in the afternoon, and I got my car back in the evening.

It costs 285 just to fix one door, with labour being £120 - possibly due to the fact that the door cannot be opened to start with and they probably had to pry out some bits etc with extreme care, and the lock was around £118.

Fortunately the mechanics got onto the warranty people and told me that the warranty will reimburse me £200 for the repair, so I don't have to fork out as much.

I have every faith in my local volvo specialist since they are good and all the previous Volvo I had before were serviced there and no troubles ever since. They have also mentioned they have done this repair on a few cars before which was a bit of a relieve and worry.

It's interesting driving the V40 from 2000 and the current V40 as contrast is quite substantial between the two. The old banger I drove today had 154k on the clock with cambelt replaced recently. Despite being an old car, the seats were very comfy and the controls were quite nicely laid out with the steering feeling more like a ford focus, and as always, its built quality is pretty good with no rattles or strange noises.

The new one is certainly a delight to drive and own, but there are just some little bits which makes me appreciate the old V40, it's still a beautiful estate and It shows Volvo has progressed so much in just 10 years!!
__________________
S40 1.6 S 2005
V50 1.6 DrivE SE 2009
V70 2.0D R Design 2008
V40 D3 SE Lux 2013
S60 D3 R Design Nav 2012

Last edited by dshbc; Mar 2nd, 2017 at 23:16.
dshbc is offline   Reply With Quote
Old Mar 7th, 2017, 13:17   #12
iainmd
Member
 
iainmd's Avatar
 

Last Online: Today 11:27
Join Date: Nov 2004
Location: Dalgety Bay
Default

Quote:
Originally Posted by Clan View Post
I do wonder how they are going to replace the lock since the door cannot be unlocked using the button in the car nor the key fob

volvo know how to do it without causing damage ,,
You say that but when the same happened to my S40 the local Volvo dealer wrecked the rear door card in the process of removing it from within. They managed to get the front one off without damage when it went.
__________________
Present: 2009 Volvo V50 1.6D DRIVe SE, Saville Grey.

Past: 2004 Volvo S40 T5 SE, Metallic Silver, Winter Pack, Sunroof, Volvo Bodykit, Jetex Exhaust.
iainmd is offline   Reply With Quote
Old Mar 29th, 2017, 10:48   #13
TonyM
VOC Member
 

Last Online: Feb 22nd, 2018 15:11
Join Date: Nov 2003
Location: Stonehouse, Glos.
Default

I've got a 63 reg V40 D2 R-Design

My N/S rear door refused to unlock intermittently and the driver's door would sometimes not open from the inside until you pressed the Unlock button to unlock all doors.

Johnsons Volvo in Gloucester replaced both rear door locks and the driver's door lock and did a fantastic valeting job on the car - only took about 3 hours as they had pre-ordered the parts and all covered under the extended warranty.
TonyM is offline   Reply With Quote
Old Feb 11th, 2018, 16:37   #14
rozza
Junior Member
 

Last Online: Feb 15th, 2018 19:42
Join Date: Nov 2004
Location:
Default Rear O/S door stuck and won't open- any advice?

I've just encountered the same problem on my 2014 V40 - just the one door. No response to anything. Handle pulls out but appears to have no mechanical feel behind it.
However, I have read that this has been a known problem since at least 2013 and Volvo in Sweden has extended the normal 3 year warrenty by an extra year to cover this and that Volvo UK has done the same.
Does anybody have any confirmation of this, please?
I'm due into my local Volvo garage Thursday for it to be repaired and I'd like to be armed!
It would appear that others have been told Volvo will only change both rear locks, not just one. Sounds like they know there is a problem and are attempting to avoid the next incident!!
Any help would be appreciated.
rozza is offline   Reply With Quote
Old Feb 11th, 2018, 16:58   #15
volvo for ever
Master Member
 

Last Online: Yesterday 21:41
Join Date: Apr 2015
Location: uk
Default

ther is a policy action on rear door locks and front locks ask your dealler as theve had big problem with them ,,

failing that remove door card 3 torx screws then 7mm bo;ts that hold on cassette quick simple lever of metal arm on lock will open the door ,then new lock required
volvo for ever is offline   Reply With Quote
Old Feb 12th, 2018, 21:13   #16
60041
Premier Member
 

Last Online: Yesterday 12:55
Join Date: Feb 2010
Location: North Northumberland
Default

It is also worth pointing out that a door that can’t be opened is an MOT failure.
__________________
2010 XC90 D5 Executive, 2014 V40 D3 auto.
1940 Matchless G3, 1980 Guzzi T3
1958 Morris Minor
Coming soon:- Heinz 57 Wolseley Hornet
60041 is offline   Reply With Quote
Old Feb 15th, 2018, 19:41   #17
rozza
Junior Member
 

Last Online: Feb 15th, 2018 19:42
Join Date: Nov 2004
Location:
Smile Rear O/S door stuck and won't open- any advice?

Been in to have my lock sorted. Was initially told that my vehicle was not on the Volvo list for a contribution for the repair so it would cost me full whack, about £250 for one lock.
I had laboured the safety aspect of this, especially for children in the rear seats, and the MOT failure aspect. Also that it was obviously a well known problem for them.
They did offer to talk to Volvo and see if they were prepared to contibute but it was unlikely, and if anything, they doubted if would be more than 50%!
My spirits lifted when, on collecting the car they said there was no charge - Volvo would carry it!
Beginning to restore my faith in Volvo a bit but the whole question of these failures appears to be being handled deliberately to try and keep it low key and minimum cost to them. Unless the customer kicks, they will charge!
They also admitted that they had "about two a month" with these faults. If that is just one dealer then there are a lot of these faults across the country.
rozza is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 14:37.


Powered by vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.