Passenger Airbag On - Acknowledge

andrewbrown601 · Nov 21st, 2017, 18:57

I have had 38K miles service carried out Today that included software updates. I now have a message that I cant get rid of - "Passenger Airbag on, Please Acknowledge" Any ideas how to get rid of it ? When I press the O button nothing happens. As a result of the message I cannot access other functions. Think I may have to return to the dealer

Driver Dave · Nov 21st, 2017, 19:06

Maybe try switching the air bag on & off to see if that cures it.

The switch is on the passenger end of the dash - open the passenger door and you will see it.

andrewbrown601 · Nov 21st, 2017, 19:16

Thanks Dave

Tried that but it just changes message to 'Passenger Airbag Off - Please acknowledge"

Clan · Nov 21st, 2017, 20:43

Quote:

Originally Posted by andrewbrown601

I have had 38K miles service carried out Today that included software updates. I now have a message that I cant get rid of - "Passenger Airbag on, Please Acknowledge" Any ideas how to get rid of it ? When I press the O button nothing happens. As a result of the message I cannot access other functions. Think I may have to return to the dealer

You need to press the centre button on the right hand side of the steering wheel to cancel it .. Probably some new legislation regarding passenger air bag safety . In case you still have a baby seat in the passenger seat or something like that .

Chief inspector · Nov 22nd, 2017, 19:51

Had this recently on a Datsun I picked up at an airport.

jimster · May 4th, 2019, 22:13

Hi. Were you able to resolve the ‘Passenger Airbag on, Please Acknowledge’ warning? I have the same problem now. Tried the above suggestions.

Quote:

Originally Posted by andrewbrown601

I have had 38K miles service carried out Today that included software updates. I now have a message that I cant get rid of - "Passenger Airbag on, Please Acknowledge" Any ideas how to get rid of it ? When I press the O button nothing happens. As a result of the message I cannot access other functions. Think I may have to return to the dealer

udayaneck · May 11th, 2020, 08:00

Hello,
I had same issue today. How did you resolve the issue?
Dealer has no clue.

udayaneck · May 11th, 2020, 08:54

Do you know how you resolved your issue? My dealer has no clue.

Boatie · May 11th, 2020, 15:45

Quote:

Originally Posted by udayaneck

Do you know how you resolved your issue? My dealer has no clue.

Start the car, it will go through the startup procedure
After 6 seconds and when the start up procedure is complete the message will appear.
Press the O button on the right hand pad of the steering wheel. (the one that acknowledges phone calls etc.
The message will go away
The handbook gives more details but in essence the above is the process

I assume someone turned the airbag switch on or off

Louise1990 · Jan 27th, 2022, 15:41

I have tried all that has been advised but I still can not clear the message, has anyone solved the problem yet? Even tried plugging in my little tool to try and clear the message but no luck.

Nov 21st, 2017, 18:57	#1
andrewbrown601 New Member Last Online: Apr 28th, 2018 08:09 Join Date: Mar 2010 Location: Bolton	Passenger Airbag On - Acknowledge I have had 38K miles service carried out Today that included software updates. I now have a message that I cant get rid of - "Passenger Airbag on, Please Acknowledge" Any ideas how to get rid of it ? When I press the O button nothing happens. As a result of the message I cannot access other functions. Think I may have to return to the dealer

Nov 21st, 2017, 19:06	#2
Driver Dave Member Last Online: Oct 7th, 2022 15:19 Join Date: Jul 2015 Location: Northern Scottish Highlands	Maybe try switching the air bag on & off to see if that cures it. The switch is on the passenger end of the dash - open the passenger door and you will see it. __________________ MY17 XC90 D5 Power-pulse Inscription, 5 Double Spoke alloys, Luminous Sand, Amber Leather, Linear Walnut Inlays, Winter Pack, Xenium Pack, BLIS, Dark Tinted Windows, Towbar, Mud flaps, PoleStar

Nov 22nd, 2017, 19:51	#5
Chief inspector Master Member Last Online: Mar 11th, 2022 08:02 Join Date: Feb 2015 Location: Global Village	Had this recently on a Datsun I picked up at an airport. __________________ 2018 V90 Momentum Pro

Nov 21st, 2017, 19:16	#3
andrewbrown601 New Member Last Online: Apr 28th, 2018 08:09 Join Date: Mar 2010 Location: Bolton	Thanks Dave Tried that but it just changes message to 'Passenger Airbag Off - Please acknowledge"

May 11th, 2020, 08:00	#7
udayaneck New Member Last Online: May 11th, 2020 09:17 Join Date: Mar 2019 Location: Zurich	Hello, I had same issue today. How did you resolve the issue? Dealer has no clue.

May 11th, 2020, 08:54	#8
udayaneck New Member Last Online: May 11th, 2020 09:17 Join Date: Mar 2019 Location: Zurich	Do you know how you resolved your issue? My dealer has no clue.

Jan 27th, 2022, 15:41	#10
Louise1990 New Member Last Online: Jan 27th, 2022 15:56 Join Date: Jan 2022 Location: Rochester	I have tried all that has been advised but I still can not clear the message, has anyone solved the problem yet? Even tried plugging in my little tool to try and clear the message but no luck.

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