Can’t set parking climate timer from app

[andyfromembsay]

It’s always been a bit temperamental but today it simply will not allow me to set a timer (I get the red “failed to set timer” thing). I can start it remotely but I want a timer ideally as simply starting it doesn’t put the seats or wheel heating on. The only thing i think I’ve done differently is I set a timer whilst in the car.

Any ideas?

[steadvex]

on the computer (windows) doing anything within the app gives me the red failed to do action at the bottom, however it actually does send the command to the car, might be worth checking the car see if its set?

I've noticed in the mornings since its gotten colder and i'm assuming more people have pre heating ability nowadays the app often wont log in for me

[andyfromembsay]

Deleted the timer set from in the car, it now lets me set timers from the app.

[SpaceBoy42]

Originally Posted by andyfromembsay

It’s always been a bit temperamental but today it simply will not allow me to set a timer (I get the red “failed to set timer” thing). I can start it remotely but I want a timer ideally as simply starting it doesn’t put the seats or wheel heating on. The only thing i think I’ve done differently is I set a timer whilst in the car.

Any ideas?

Like you, I can't believe how flaky that function is after all this time when it so easily could have been resolved. As others have said, sometimes the app says it has failed but in fact it has worked if you go to the car and look or sometimes close the app, restart it and magically, it's there!

Also, how many times have you seen the app report the doors are unlocked when actually, they are locked and have been for some time.

I'm hoping next week the known seats and wheel parking climate software bug might finally get fixed as I'm going for a full software update to resolve another issue that's just come up. I think the November 2018 update might have resolved the parking climate issue. I'll report back if the update does fix it!

[Begonia]

If the Outside Temperature is higher than 10 Degrees C, am I right that you can't get the Steering Wheel Heater or Seat Heater to come on automatically or remotely?

[Lexman8]

Originally Posted by Begonia

If the Outside Temperature is higher than 10 Degrees C, am I right that you can't get the Steering Wheel Heater or Seat Heater to come on automatically or remotely?

Correct. To be precise, the temperature has to be below 10C.

[SpaceBoy42]

Originally Posted by SpaceBoy42

....I'm hoping next week the known seats and wheel parking climate software bug might finally get fixed as I'm going for a full software update to resolve another issue that's just come up. I think the November 2018 update might have resolved the parking climate issue. I'll report back if the update does fix it!

Sadly, the very latest full software update STILL doesn't fix the parking climate with VOC app issue. The parking climate function still works perfectly from the car direct but will not respect the state of the heated seat and steering wheel tick boxes when starting the parking climate from the app. This used to work really well before they 'updated' the car software almost a year ago and it all suddenly stopped working.

[Mavi57]

Originally Posted by SpaceBoy42

Sadly, the very latest full software update STILL doesn't fix the parking climate with VOC app issue. The parking climate function still works perfectly from the car direct but will not respect the state of the heated seat and steering wheel tick boxes when starting the parking climate from the app. This used to work really well before they 'updated' the car software almost a year ago and it all suddenly stopped working.

Programming the park climate will trigger steer and seat heating, manually starting it will disregard your settings. This has been so since the beginning in my case. Strange thing for which my dealer has no explication.

[SpaceBoy42]

Originally Posted by Mavi57

Programming the park climate will trigger steer and seat heating, manually starting it will disregard your settings. This has been so since the beginning in my case. Strange thing for which my dealer has no explication.

You used to be able to program the parking climate when not plugged in which was excellent in the winter before you left work for home. Finish work, walk outside past everyone scraping the ice off their windows, pop into your toasty warm car and drive off in comfort!

Sadly, they have removed that functionality from the car as of about a year ago and have updated the user manual accordingly so it now states you can't do that unless you are plugged in which is a real shame as it didn't kill your battery capacity or anything like that, can't see why they decided to remove it.

However, the parking climate direct stuff SHOULD work and it clearly doesn't. The only way I know of to get the heated seat and steering wheel function to work remotely is by enabling all the auto-xxx options on start up in the climate menu and using the remote start capability which is complete overkill.

[andyfromembsay]

New issue as of the last couple of days - app sets a timer which then doesn’t turn the parking climate on. Sat here at 1745 with a 1750 timer set. “Not running”. It’s really very poor.