XC60 transfer towbar old car to new.My saga continues.

Dragon45 · Mar 18th, 2018, 11:43

Hi. I have just replaced my 16 plate XC60 D5 AWD Lux Nav with a 67 plate XC60 D5 AWD Lux Nav. I had a mobile engineer to remove towbar and electrics (genuine Volvo). I had a minor problem with locating the two connectors (on new car) which plug into the module. Which was resolved by the advice of kind people on this forum. I phoned local Volvo dealer to arrange coding of TRM module and was informed that the TRM module software should have been deactivated prior to its and the electrics removal off the old car and then reactivated once on new car. I am now stuck with having to purchase a new TRM module as I am led to believe that my existing module which was apparently paired to the old car cannot be reprogrammed to work on my new car unless it has gone through the above procedure. Others trying to save a few pounds should be aware of this. Has anyone else had the same experience? It may not be restricted to the XC60 model.

Tannaton · Mar 18th, 2018, 12:15

Suggest you contact another dealer- 10 min phone call might just clarify. FYI it's not my understand of how it works but I haven't personally done it.

Dragon45 · Mar 18th, 2018, 13:21

Quote:

Originally Posted by Tannaton

Suggest you contact another dealer- 10 min phone call might just clarify. FYI it's not my understand of how it works but I haven't personally done it.

Hi Thanks for the advice. I will. Please PM me if there is something further you can advise me on. Cheers

volvo for ever · Mar 18th, 2018, 13:41

there is software to remove sw from car my understanding is

the sw is to remove sw from car im not so sure you can reuse trm but i may be wrong

worst case is new trm and sw

regards

Stevepvolvo · Mar 19th, 2018, 09:02

Yes I discovered this module registration to a car when I added the iPhone module to my xc60 2009. I had the software run by the dealer I bought the kit from to activate it but every time I switched the car on after 30 seconds the audio system would no longer recognise the iPhone module. Long and short, after taking back to the dealer and 2 hours of various options being tried they had to clear the whole car from the Volvo database and allow the database to reregister the whole car and it accepted the iPhone module! I was told it prevents theft of components as each component is registered to a specific vehicle. So yes I can believe that the module should have been deregistered from the first vehicle before swapping.

Stevepvolvo · Mar 19th, 2018, 09:30

re my previous post, just realised the following additional info may be relevant as you have already tried to register the TRM with the new car. I first purchased the iPhone module off ebay from a car dealer in sweden. According to seller it was brand new still in box etc. My local dealer registered the module but it wasn't until I got home that the 30 second problem was apparent. It started up fine but then after 30 secs no longer appeared in the audio list. I returned the unit to the seller on ebay as I assumed faulty and was refunded. I then purchased the kit from Volvopartshop.com and had the same 30 second issue. As the car software had been updated previously for the new functionality Volvopartshop thought that there should not be a problem. The great thing I found about Volvopartshop is that they don't leave you in the lurch. I took the car over to them and they spent 2 hours sorting the problem out. They believed the previous module had been used and so my car had rejected it. Simply putting in a new unregistered unit still did not clear the previous failed attempted registration and hence they finally tried the complete delete and reload of all the cars modules. They didn't even charge me for the work as they said that is part of their online service as they didn't want to leave customers in the "lurch" if things didn't go right. So excellent service from Volvopartshop and highly recommended. But the take away here is that you may hit the same problem when attempting to add the new TRM as your cars database may be corrupted from the previous failed registration of the used TRM. Hopefully if you get this problem they can do a complete re-registration of modules to bring the new TRM in.

Dragon45 · Apr 5th, 2018, 16:28

Finally resolved my saga. Car went into Cardiff Volvo. They reprogrammed the car to communicate with TRM module. Cost me £25 for software £33 labour £58 total. Very pleased as another local dealer told me I would need a new TRM module and quoted £191 for a new TRM module, software and labour.
Thanks to Tannaton.

Mar 18th, 2018, 11:43	#1
Dragon45 New Member Last Online: Feb 21st, 2024 14:31 Join Date: Jun 2010 Location: South Wales	XC60 transfer towbar old car to new.My saga continues. Hi. I have just replaced my 16 plate XC60 D5 AWD Lux Nav with a 67 plate XC60 D5 AWD Lux Nav. I had a mobile engineer to remove towbar and electrics (genuine Volvo). I had a minor problem with locating the two connectors (on new car) which plug into the module. Which was resolved by the advice of kind people on this forum. I phoned local Volvo dealer to arrange coding of TRM module and was informed that the TRM module software should have been deactivated prior to its and the electrics removal off the old car and then reactivated once on new car. I am now stuck with having to purchase a new TRM module as I am led to believe that my existing module which was apparently paired to the old car cannot be reprogrammed to work on my new car unless it has gone through the above procedure. Others trying to save a few pounds should be aware of this. Has anyone else had the same experience? It may not be restricted to the XC60 model.

Mar 18th, 2018, 12:15	#2
Tannaton Bungling Amateur Last Online: Today 16:24 Join Date: Aug 2014 Location: Beverley, East Yorks	Suggest you contact another dealer- 10 min phone call might just clarify. FYI it's not my understand of how it works but I haven't personally done it. __________________ 2011 XC90 D5 Executive 2003 C70 T5 GT 2012 Ford Ranger XL SC 1977 Triumph Spitfire 1500 1976 Massey Ferguson 135

Mar 18th, 2018, 13:41	#4
volvo for ever Premier Member Last Online: Feb 4th, 2023 15:10 Join Date: Apr 2015 Location: uk	there is software to remove sw from car my understanding is the sw is to remove sw from car im not so sure you can reuse trm but i may be wrong worst case is new trm and sw regards

Mar 19th, 2018, 09:02	#5
Stevepvolvo Member Last Online: Apr 22nd, 2024 08:33 Join Date: Jan 2010 Location: Northampton	Yes I discovered this module registration to a car when I added the iPhone module to my xc60 2009. I had the software run by the dealer I bought the kit from to activate it but every time I switched the car on after 30 seconds the audio system would no longer recognise the iPhone module. Long and short, after taking back to the dealer and 2 hours of various options being tried they had to clear the whole car from the Volvo database and allow the database to reregister the whole car and it accepted the iPhone module! I was told it prevents theft of components as each component is registered to a specific vehicle. So yes I can believe that the module should have been deregistered from the first vehicle before swapping.

Mar 19th, 2018, 09:30	#6
Stevepvolvo Member Last Online: Apr 22nd, 2024 08:33 Join Date: Jan 2010 Location: Northampton	re my previous post, just realised the following additional info may be relevant as you have already tried to register the TRM with the new car. I first purchased the iPhone module off ebay from a car dealer in sweden. According to seller it was brand new still in box etc. My local dealer registered the module but it wasn't until I got home that the 30 second problem was apparent. It started up fine but then after 30 secs no longer appeared in the audio list. I returned the unit to the seller on ebay as I assumed faulty and was refunded. I then purchased the kit from Volvopartshop.com and had the same 30 second issue. As the car software had been updated previously for the new functionality Volvopartshop thought that there should not be a problem. The great thing I found about Volvopartshop is that they don't leave you in the lurch. I took the car over to them and they spent 2 hours sorting the problem out. They believed the previous module had been used and so my car had rejected it. Simply putting in a new unregistered unit still did not clear the previous failed attempted registration and hence they finally tried the complete delete and reload of all the cars modules. They didn't even charge me for the work as they said that is part of their online service as they didn't want to leave customers in the "lurch" if things didn't go right. So excellent service from Volvopartshop and highly recommended. But the take away here is that you may hit the same problem when attempting to add the new TRM as your cars database may be corrupted from the previous failed registration of the used TRM. Hopefully if you get this problem they can do a complete re-registration of modules to bring the new TRM in.

Apr 5th, 2018, 16:28	#7
Dragon45 New Member Last Online: Feb 21st, 2024 14:31 Join Date: Jun 2010 Location: South Wales	Finally resolved my saga. Car went into Cardiff Volvo. They reprogrammed the car to communicate with TRM module. Cost me £25 for software £33 labour £58 total. Very pleased as another local dealer told me I would need a new TRM module and quoted £191 for a new TRM module, software and labour. Thanks to Tannaton.

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