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Attempt to be silenced by a Main DealerViews : 25208 Replies : 144Users Viewing This Thread : |
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Nov 29th, 2011, 16:57 | #1 | |||
Master Member
Last Online: Dec 8th, 2023 18:20
Join Date: Sep 2007
Location: West Yorkshire
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Attempt to be silenced by a Main Dealer
Following a post I made the other day on this forum, I received an email from the VOC Forum Support Team.
They had forwarded me a message at the request of a member, who had taken umbrage with the post that I had made. The "reported post" message is laid below: Quote:
He tells half a story, pretends he's asking nicely, but then shoves in the libel bit and the threat of him taking it further.. If you have a quick look at the posts he's made on this forum, it's very clear that the "honesty and integrity" he promotes so much, aren't so much of an issue when he's trying to mislead people into thinking he's just an ordinary member, and attempting to direct them to his business. For example: Quote:
And: Quote:
I wonder how many PM's were sent... I've duly replied to his message, effectively informing him that he can go poke himself where the sun don't shine, and that he can take the matter further should he wish.. Of course, I may also take matter further. I should add, that I dealt with this Dealer Principal in a fully mature, acceptable and approachable manner, and also drove away perfectly safely from his dealership. (The road he accuses me <via his alleged customer> of speeding on, and dangerous driving on due to that speed, is the grand sum of 200 yards long, and you have no choice but to stop at the end.....) It just so happens my car makes a little more noise than your average v70.. And it also just so happened that he wanted something to have a go at me for when he called me 20 minutes later to have a further argument. He states quite clearly that his customer is "very happy with the solution" - Well here's a big newsflash for you mate - He's FAR from happy.... And I think you may just find out why.
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http://forums.t5d5.org/ RT Mechanics Info: RT Mechanics Legal Threats RT Mechanics Poor Work Last edited by s60ben; Nov 29th, 2011 at 16:58. Reason: Title |
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Nov 29th, 2011, 17:58 | #2 |
VOC Member
Last Online: Feb 26th, 2016 19:58
Join Date: Aug 2011
Location: Exmouth
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Well words speak for themself when dealers feel they need to resort to this type scaremongering.
Think Clive should just get a life and put more effort into his customer service? |
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Nov 29th, 2011, 18:17 | #3 |
Premier Member
Last Online: Dec 28th, 2012 17:09
Join Date: Jan 2011
Location: rayleigh
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try parking opposite his main entrance with a huge placard stating your issues with the car... nothing libelous and on a oublic highway - might see a swift return to the 'negotiating table'
Last edited by waylander; Nov 29th, 2011 at 18:26. |
Nov 29th, 2011, 18:15 | #4 |
panic captain manwaring ?
Last Online: Jul 2nd, 2018 17:16
Join Date: Aug 2011
Location: craggy island
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if they had any brains
just goes to show the foolishness of the bradford twits if they had said nothing and just let it go the way all bad publicity does it probably would have been forgotten about. reason being the general public has a very short memory and even those on tvs rouge traders always find more customers to con but when they take up the fight wile knowing themselves in the wrong all they do is prove that they have been in this position before and show that they have no intention of changing.
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Nov 29th, 2011, 18:24 | #5 |
Premier Member
Last Online: Nov 17th, 2023 00:15
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Location: Glasgow
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The first thing that struck me about the letter was the atrocious spelling and grammar. Is it normal for a member of the public to enter a garage and report someones "excessive and potentially dangerous driving" ? I know I wouldn't!
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Nov 29th, 2011, 18:26 | #6 |
Gone!!!
Last Online: Jun 14th, 2013 00:38
Join Date: Jan 2011
Location: Here there and nowhere
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He sounds a bit of a knob, doing this sort of thing just gives him and the business bad publicity.
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Adieu. |
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Nov 29th, 2011, 18:31 | #7 |
Rodney
Last Online: Aug 4th, 2016 05:02
Join Date: Jan 2011
Location: On The Street
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Youve got the same picture as me.
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Nov 29th, 2011, 18:46 | #8 |
Probably Akita's Toyboy..
Last Online: Dec 27th, 2023 22:24
Join Date: Jul 2010
Location: A House.
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i dont want to be seen as the bad man here but is it not better a) to keep this a private matter b) to remove the comments rather than enraging the situation.
from a legal point though if they are fair comment expressing an opinion and not a fact, with public interest and are "fair" then go right ahead. As you might get a defence that way of fair comment. Also i would like to point out it in the majority it is slander not libel online. Although a thread like this i can seriously see enflaming the situation honestly... |
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Nov 29th, 2011, 18:58 | #9 |
Senior Member
Last Online: Dec 9th, 2012 13:34
Join Date: Aug 2010
Location: .
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One thing anyone in customer relations should know,
If someone has a bad experience, they'll tell 10 people If someone has a good experience, they'll tell one. I dont know what went on between you two, or any other issues with anyone else. But a dealer/trader really does need to try and keep a good rep! |
Nov 29th, 2011, 18:59 | #10 |
Master Member
Last Online: Apr 17th, 2024 23:18
Join Date: Jul 2009
Location: Dublin
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I agree with Ninja59.
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Tags |
captain volvo, clive brook, clive brook volvo, volvo bradford |
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