VOC app issues

[Rowlstar]

Hi everyone......xc60 B5 petrol owner.....4 months old.

My VOC app has stopped working in a morning e.g remote start or unlocking.

Once I have driven to work the app then works normally.

I don’t do that many miles but car is driven everyday but short journeys.

I have reinstalled the app which makes no difference.

When app fails to open the car the app gives a message about car ‘may be in power saving mode’

Could this be the problem and if so any solutions?

I am conscious that my journeys may be effecting the battery already.....even tho only only 4 months old.

Thanks in advance

[Cull06]

Originally Posted by Rowlstar

Hi everyone......xc60 B5 petrol owner.....4 months old.

My VOC app has stopped working in a morning e.g remote start or unlocking.

Once I have driven to work the app then works normally.

I don’t do that many miles but car is driven everyday but short journeys.

I have reinstalled the app which makes no difference.

When app fails to open the car the app gives a message about car ‘may be in power saving mode’

Could this be the problem and if so any solutions?

I am conscious that my journeys may be effecting the battery already.....even tho only only 4 months old.

Thanks in advance

I think a number of people are having problems with the app at the moment. Volvo have confirmed this.

[UKDave]

At present, it won't even let me log in, and then says it has sent me an email to reset my password, but the email never arrives!

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This is the final nail in the coffin as far as my relationship with Volvo is concerned. I’ve had 18 months of software issues ( still unresolved) and now this issue . Uninstalled and reinstalled the app - did a global reset of all settings after which remote start worked once and now just tells me there’s a fault with the engine every time. Customer services are blaming the dealership and vice-versa . Very very disappointing ...

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Sorry - V90 T4 petrol ...