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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
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D4 VEA 'check engine' light / EGR fault threadViews : 593937 Replies : 2689Users Viewing This Thread : |
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Jul 19th, 2019, 11:30 | #2161 |
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100% true , you would think they would know every detail of the procedure now after 3 years of doing it . It is well documented on what they should do and in which order and who should pay for what ... However with any high staff turnover maybe not . How many people see the same service advisor year after year?
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Jul 21st, 2019, 20:04 | #2162 |
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Thanks again Craig.
An update: following contact made directly with Volvo UK, they authorised my dealership to carry out the work, totally free of charge. Since the EGR Cooler was replaced I have noticed that each time I start up my V60, there is instantaneous fumes of diesel which enter into the cabin of the car. This occurs each time I start the car until I open the window or allow the ventilation to clear the air. Has anyone else had the same issues or heard of this problem? |
Jul 21st, 2019, 20:13 | #2163 | |
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Jul 23rd, 2019, 10:26 | #2164 | |
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Jul 28th, 2019, 11:29 | #2165 |
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Sadly the evidence is Volvo are being disingenuous at the very least about the extent of the problems caused by the still problematic system of re circulating Exhaust Gas on the VEA engine - the D4 180 version in particular. It seems clear the current FIRE RISK SAFETY RECALL (with no immediate solution but keep sniffing for smoke...) around melting inlet manifolds is the latest manifestation of the problem. The dealer who recently did the £4,000 of work to my 2014 D4 assures me my manifold (replaced bunged up for the second time as part of the work) is not at current risk as a result. He was emphatic this is what Volvo have told them and is screamingly obviously the cause, but Volvo are giving the impression it’s a mysterious new problem. Other posts have a similar story to my own where engine hesitation and poor running led to a diagnosis of inlet valves not sealing due to blockage with EGR gunge. A dealer’s email to me guessed the cause based on the other cases they had dealt with and the low revs “hesitation” I described. Work included replacement of the blocked cooler installed as the permanent fix in 2016. The fire risk won’t of course be helped by the combustion in cylinders blowing back into the inlet system, it shows up as an air metering fault but that is not the cause in itself. Cars “recalled” are from 2014 to 2019 which must be an issue for newer owners to be not happy about. But don’t worry they won’t catch fire just yet....Your Recall is in the post.... The time frame clearly indicates a problem building up over time IE EGR gunge build up, if manifolds just spontaneously melted it would have been picked up years ago.
I have full Volvo FSH but Volvo only eventually picked up 95% of the cost after sending photos from the workshop, their own email with broken promise about a “permanent fix”and threatening legal action. A dealers warranty manager was emphatic the fix didn’t work. It appears to keep the EGR valve clear but allows more serious build up throughout the engine. I had earlier Emap pipe and sensor issues as well. The hundreds of posts on this thread detail the ongoing Issue and the so called permanent cooler fix which many had under warranty. This in itself,plus the original lack of fitness for purpose, represent clear breach of the relevant consumer legislation. It’s a massive problem which Volvo mask by reluctantly paying off those who complain. At these costs many cars will be prematurely written off at huge cost to owners which is naughty. It could just be the culmination in fire risk will make Volvo own up to the problem which could be a massive VW style scandal for them, caused also by a lack of honesty. It may be why they are being coy about whether it can be fixed and when, given they know the problem only too well. The only real fix is coming clean about the real cause assuming this is even fixable. Not just stopping cars catching fire...They haven’t managed it to date and by their own figures it affects 70;000 U.K. cars and 500,000 worldwide...Maybe they are wondering whether to continue with shall we say “obfuscation” or facing a cataclysmic combination of legal claims, compensation, buy backs? and seismic reputational damage? Does anybody challenge the above conclusion based on written and other evidence? Volvo U.K didn’t deny it in a reply, merely say they couldn’t deviate from published PR statement. Mmmmm. |
Jul 28th, 2019, 18:34 | #2166 |
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I must say the scenario is concerning and although I love my XC60, I wonder if it would be best to get rid of it while its worth something ?
Iain
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Jul 29th, 2019, 18:14 | #2167 |
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If it is subject to this pre-recall recall (is there such a thing?!?) then it is effectively worthless. Who would want to buy it?
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Jul 29th, 2019, 18:19 | #2168 | |
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Quote:
Iain
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Jul 29th, 2019, 18:29 | #2169 |
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I am in the same position as you up to a point, but I am already at 137k miles on the clock and planning on running it up to north of 200k. It will therefore be pretty much worthless by the time I get rid anyway!
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Jul 29th, 2019, 20:49 | #2170 |
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Ditto. It would appear that high mileage use is an advantage with most modern diesels such as the VEA engine in keeping them 'blown through' if you know what I mean. With my XC60 2015 I have just clicked over 100k with a significant amount of that towing; so worked quite hard. Main dealer serviced from new and had the EGR fix early on at about 30k, and since no other problems. Compared to its predecessor BMW 5 Series 2.5 diesel nightmare the Volvo has acquitted itself very well so far. Will it do another 100k? Here's hoping! Anybody managed it yet?
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