Volvo Community Forum. The Forums of the Volvo Owners Club

Forum Rules Volvo Owners Club About VOC Volvo Gallery Links Volvo History Volvo Press
Go Back   Volvo Owners Club Forum > "Technical Topics" > S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General

Notices

S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models

Information
  • VOC Members: There is no login facility using your VOC membership number or the details from page 3 of the club magazine. You need to register in the normal way
  • AOL Customers: Make sure you check the 'Remember me' check box otherwise the AOL system may log you out during the session. This is a known issue with AOL.
  • AOL, Yahoo and Plus.net users. Forum owners such as us are finding that AOL, Yahoo and Plus.net are blocking a lot of email generated from forums. This may mean your registration activation and other emails will not get to you, or they may appear in your spam mailbox

Thread Informations

Problem with Volvo On Call

Views : 1032

Replies : 9

Users Viewing This Thread :  

Reply
 
Thread Tools Display Modes
Old Mar 6th, 2021, 11:32   #1
SteveBrough
Junior Member
 

Last Online: Feb 29th, 2024 11:27
Join Date: Sep 2013
Location: Carnforth
Default Problem with Volvo On Call

I collected my new to me 69 plate (model year 2020) last week, everything great apart from at the dealership they couldn't get the VOC working, it finds the car very quickly, then attempts to load the configuration then fails, I have been in touch with customer services and they assisted by resetting everything and tried again while on the phone to CS, still failed, took to my local dealer who spent an hour doing exactly what i and the sales dealer had been doing, still no VOC, said they need to get in touch with technical. Any ideas please, previous car traded in it worked perfectly.
SteveBrough is offline   Reply With Quote
Old Mar 6th, 2021, 15:52   #2
Raddish
Member
 

Last Online: Mar 22nd, 2024 13:56
Join Date: Aug 2015
Location: Nottingham
Default

I thought you might be interested in reading this web page:
https://www.volvoforums.org.uk/showt...errerid=155401

From,
Raddish
__________________
69 V90 CC D5, Xenuim, Winter and TOWBAR
11 XC70 D5 SE Lux Nav,
07 C30 2.0d, R Design
Raddish is offline   Reply With Quote
Old Mar 8th, 2021, 14:23   #3
Lolow2011
New Member
 

Last Online: Nov 16th, 2021 18:45
Join Date: Feb 2021
Location: Dublin
Default

There seems to be an update in the App Store this morning , has it fixed the issue for anyone...? Mine still not working
Lolow2011 is offline   Reply With Quote
Old Mar 8th, 2021, 15:54   #4
met24
Junior Member
 

Last Online: Mar 14th, 2024 22:02
Join Date: Apr 2019
Location: Milton Keynes
Default

I manually updated the app on my phone to v4.11.0 and the iOS "widget" is behaving itself now. After a manual uninstall and reinstall on the watch, the app there almost worked for a bit -- it didn't say I needed to log in, and it would give me fuel range and location, but wouldn't flash the lights. And now it's gone back to saying I need to log in.

I'll have words with the watch later and see if it changes its mind, but I hardly ever use the watch app anyway.
__________________
Previous: 2019 V90 Inscription Pro T5 Polestar
met24 is offline   Reply With Quote
The Following User Says Thank You to met24 For This Useful Post:
Old Mar 8th, 2021, 16:18   #5
Lolow2011
New Member
 

Last Online: Nov 16th, 2021 18:45
Join Date: Feb 2021
Location: Dublin
Default

I’m not sure if my problem is the app, as I have now tested it a couple of times and the app seems to work for me when I just turn off the car ignition and step out. It’s then stops responding after a short while. Could be just a coincidence.
Lolow2011 is offline   Reply With Quote
Old Mar 8th, 2021, 21:14   #6
SteveBrough
Junior Member
 

Last Online: Feb 29th, 2024 11:27
Join Date: Sep 2013
Location: Carnforth
Default

Many thanks, but VOC will not load to the configuration to the car, have uninstalled and reinstalled the app, but cant do anything until car accepts configuration
SteveBrough is offline   Reply With Quote
The Following User Says Thank You to SteveBrough For This Useful Post:
Old Mar 8th, 2021, 22:26   #7
Whiterdesign
Master Member
 

Last Online: Mar 11th, 2024 21:23
Join Date: Feb 2012
Location: Preston
Default

Mine works perfectly now, all I did was update the app, reboot my phone and everything back to normal on widget and watch.
__________________
XC60 MY 2018.5 D4 Inscription Pro Pine Grey with Xenium pack,Intellisafe pro, keyless drive, Apple CarPlay, temp spare wheel, heated rear seats, towbar and tinted windows
Whiterdesign is offline   Reply With Quote
The Following 2 Users Say Thank You to Whiterdesign For This Useful Post:
Old Mar 8th, 2021, 23:15   #8
Lolow2011
New Member
 

Last Online: Nov 16th, 2021 18:45
Join Date: Feb 2021
Location: Dublin
Default

I contacted them again just to see if the problem was supposed to be fixed with the new ios app update and they just said it’s a known issue we are working on it Bla bla.. I imagine that’s their default answer , I’ve given up bothering for now..
Lolow2011 is offline   Reply With Quote
Old Mar 8th, 2021, 23:51   #9
ian77
Member
 

Last Online: Yesterday 23:21
Join Date: Apr 2006
Location: Sheffield
Default

All good here too after the app update, no restart required for me.
__________________
Current - MY23 V60 Recharge T6 Ultimate (AAOS) | Fusion Red
Previous - MY19 V60 Momentum D4 | MY11 V60 Drive SE | MY08 V70 D5 SE Geartronic | MY06 S40 2.0D SE
ian77 is offline   Reply With Quote
Old Mar 9th, 2021, 22:33   #10
Mytholmroyd60
Member
 

Last Online: Oct 3rd, 2022 19:47
Join Date: Dec 2013
Location: Hebden Bridge
Unhappy

No luck for me. Deleted the app reloaded, restarted iPhone. Same result. Unable to remote start.
__________________
V90 D4 MY2019 savile grey with winter pack
Mytholmroyd60 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 13:24.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.