|
S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
Information |
|
"Volvo in call" set upViews : 753 Replies : 5Users Viewing This Thread : |
|
Thread Tools | Display Modes |
Feb 27th, 2021, 20:33 | #1 |
New Member
Last Online: Mar 15th, 2021 15:04
Join Date: Feb 2021
Location: STOKE-ON-TRENT
|
"Volvo in call" set up
Hi, thanks for accepting me into the Volvo Community!
I am now on my 2nd Volvo (V60 S6 PHEV).2016 Now had car 2 weeks and still awaiting charging cables from supplier but got a sparky coming on Friday to fit Zappi tethered charger 7kw. to garage. I have driven only on power mode as no juice in battery and very impressed so far although very thirsty without battery! Only issue I have so far is with "Volvo on call" set up.& I realised eventually that this is a subscription service so I duly subscribed. Having no access code I phoned the main dealer who give me the 4 digit code. When the screen asks for the code and I input it the message tells me it is wrong! I phoned the dealership who confirmed everything was OK with pin etc. So now at a point where I am running out of options! Does a sim card have to be present before it acknowledges the pin? Not sure where to go next,any advise would be greatly appreciated! Cheers, Pete Last edited by Triride; Feb 27th, 2021 at 20:44. |
Feb 28th, 2021, 01:14 | #2 |
VOC Member
Last Online: Yesterday 14:28
Join Date: Jul 2012
Location: Kingston upon Hull, E.Yorks.
|
VOC uses the cars in-built sim so no need for a p-sim. Is the vehicle from a Volvo dealership? Just some random thoughts, has the previous owners details been erased from the car, maybe a reason the pin is not recognised.
VOC Change of Ownership
__________________
Volvo V90 D4 CC Pro : Osmium Grey : P* ____________________ Its a cold day in Wagga Wagga ____________________ Who Knocks the Knockerupper Up |
Feb 28th, 2021, 07:12 | #3 |
Junior Member
Last Online: Apr 26th, 2024 23:00
Join Date: Oct 2020
Location: Huddersfield
|
I came to a point I couldn't get past on my set up too, I called to my local volvo dealer and a guy came out to the car and 5 minutes later it was all set up. I didn't get the car from the dealer either.
__________________
2015 Volvo XC60 D4 SE LUX NAV Auto 2wd. 1980 Triumph Spitfire 1500 |
Feb 28th, 2021, 09:58 | #4 |
New Member
Last Online: Mar 15th, 2021 15:04
Join Date: Feb 2021
Location: STOKE-ON-TRENT
|
Hi, thanks for replies!
MIKE GMT- The car is not from a Volvo dealer but a well known large 2nd hand dealer. I assume when I phoned Volvo that he had checked previous owner had been erased etc for him to generate a pin number for me.I did phone them again to tell them I was experiencing problems but he said all was OK at their end. Will have another go today otherwise Might have to go to dealership in person if that's possible? Cheers,Pete |
Mar 1st, 2021, 15:51 | #5 |
New Member
Last Online: Mar 15th, 2021 15:04
Join Date: Feb 2021
Location: STOKE-ON-TRENT
|
Hi, update on VOC issue.
I did further searching on line and found a thread where someone had same issue and ended up pushing the SOS button on the roof courtesy light which initialised VOC and allowed app to connect. I duly did the same but actually got through to 999 (didn't cancel quick enough!)still it worked and I now have the app up and running albeit with some wrong mileage figures will try and sort that later. The joys of trying to find your way around new technology😀 |
Mar 1st, 2021, 19:54 | #6 |
New Member
Last Online: Mar 15th, 2021 15:04
Join Date: Feb 2021
Location: STOKE-ON-TRENT
|
Update #2 . Thought I had it working until I tried to use the app to test it was OK.
On unlocking the doors remotely nothing happened (progress bar shows for 1 minute then it says "your Volvo may have difficulty communicating if it has no mobile coverage or is in power save mode).so I checked the VOC screen in the car and it is still asking for an access code which I duly input but was rejected. So I have the app with all the cars details but notice the mileage is wrong by 17k. Is power save mode when hybrid batteries are low,because mine are until I have my tethered charger fitted this Friday. I hope I can sort it when batteries are recharged! |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|